All Articles

Clippers Add Energy Efficient Player to the Team: Louie the Lightning Bug

The Columbus Clippers have a new heavy hitter wowing fans at Huntington Park this season: Louie the Lightning Bug. Louie will be making occasional appearances at Huntington Park this season as part of AEP Ohio’s new partnership with the Clippers. Fans will see a number of promotional events at the ballpark, including marketing materials, public …

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5 Questions with 50-Year Lineworker Mike Wise

Lineworker Mike Wise is celebrating 50 years with AEP – all at the Van Wert Service Center. We talked to him about why he loves AEP Ohio and what drives his dedication. What brought you to AEP? I started at the Van Wert service building right out of high school. I was 18. I worked …

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Powering Through Summer Storms: What You Need To Know

Summer storms are unpredictable and can happen in a flash. Many of us have seen that beautiful blue sky quickly fade when a summer storm rolls in. When storms damage power lines, our crews work hard to get your power back on. Here’s what you need to know to help you stay safe, prepared and …

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Meet the New ‘Backyard Bucket’: Smaller, Taller, Nimbler

The next generation of power restoration equipment is rolling into AEP Ohio’s service territories. The Columbus Southeast and Findlay garages are now home to the Altec TDA58 (aka a “backyard bucket”), a vehicle that is smaller and taller than similar models. What makes the backyard bucket unique is its extended reach and ability to navigate …

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My Power is Off and AEP Says I Need to Make Repairs. Why?

A storm brought down a tree in your yard. Electrical equipment on your property was badly damaged. AEP Ohio crews have fixed the power lines and installed a new utility pole … but you’re told you’ll need to make additional repairs before power can be restored. So what gives?! This situation sometimes occurs because AEP …

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Plan Before You Plant

At AEP Ohio, we love trees. We just hate power outages. And, like you, we appreciate the outdoors and understand your desire to plant new trees when the weather permits. Your local nursery can help you find the right tree for the right place. Armed with the info below, let them know how far away …

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Portable Generator Safety Tips

Portable generators can be useful when temporary or remote electric power is needed, but also can be hazardous if they aren’t isolated properly. To properly isolate portable generators, be careful you never connect it to an electrical outlet. Instead, appliances should be connected directly to the generator. The easiest way to use a generator is …

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VIDEOS: A Day in the Life of a Lineworker

What does it take to be an AEP Ohio lineworker? Well, a strong cup of coffee and a fierce commitment to safety are musts. To celebrate Lineworker Appreciation Day, we’re following experienced lineworker Steve Baehr as he spends the day keeping the lights on for our customers. (Part 1 of 5)   Regulators. Crossarms. Bypass …

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Considering an Electric Vehicle? Use This New Online Tool First

Research reveals that 84% of consumers would buy an electric vehicle (EV) if they could see that it was cheaper to operate and no more expensive than a traditional vehicle. To help, AEP Ohio has launched an online tool so car buyers can compare the total cost of owning and operating an EV with that …

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WWII Vet Gets Rare Look Inside Ohio Tank Plant

The Joint Systems Manufacturing Center in Lima rarely opens its doors to the public. As the last remaining tank manufacturer in the United States, the facility is high on security and low on willingness to provide guided tours. But they were eager to welcome 95-year-old Albert Holman, a decorated tank battalion commander in Newark who …

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Why Do I Have to Pay a Security Deposit?

(Note: This applies to residential customers; business customers should contact us for more info.) Customers often ask us about security deposits. We require a deposit – normally in cash – to secure your outstanding account balance. The amount of the deposit is based upon the type of heat at your residence or its history of …

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AEP Ohio Helps Build Community Park in Memory of Wyatt Adkins

Legacy Community Park is a big project inspired by a little boy. Wyatt Adkins was born in December 2008 with a rare congenital heart defect known as hypoplastic left heart syndrome. He had open-heart surgery at six months old. Though the prognosis for the procedure was positive, Wyatt went into cardiac arrest during the procedure …

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Making Your Electric Service Better, Faster, Stronger

You expect safe, reliable electricity and we’re working hard to deliver it. Improving service means trimming trees, repairing underground cable and testing new overhead lines to keep your power on. Check out the video below to see us in action: Here’s a snapshot of the work we’re doing around Ohio: A Smarter Grid: Improving how power …

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LED Upgrades Help Give Back to the Community

AEP Ohio helped The Bellville Neighborhood Outreach Center upgrade its outdated lighting system to energy efficient LEDs. By partnering with Loeb Electric and Phillips, AEP Ohio replaced nearly 200 inefficient fixtures and bulbs with LEDs that will help the center save power and money. These upgrades will reduce electricity consumption by 70-90 percent and save …

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Become an AEP Ohio Lineworker

Ever dreamed of an outdoor office? You’re in luck – we’re hiring lineworkers. Hear first hand what our crews have to say about working with AEP Ohio. Learn more and apply today by clicking here.

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Energy Checkup: Improving the Efficiency of Your Business

Energy is an important business resource, and a cost worth managing. Whether you’re looking for simple efficiency upgrades or developing a long-term improvement plan, an energy audit or assessment will help you diagnose the right strategies for saving energy and money. It will also help you create a more comfortable business environment. When your business …

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Visit AEP Ohio’s Online Energy Efficiency Marketplace

Finding the best energy efficient products at the lowest prices can be time-consuming and cumbersome. That’s why AEP Ohio created the Online Energy Efficiency Marketplace to help you save energy, money and time when shopping for energy efficient products. The Marketplace does all your homework for you by streamlining the comparison process —consolidating prices, consumer …

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McConnelsville Line Mechanics Come to the Rescue

Left to right: Colton Childs, James Powell, Danny James, Braden Hardesty and Terry Swingle State Route 78 in McConnelsville is hilly and curvy – especially when it’s dusted with snow, as it was on January 15. Line mechanics Colton Childs, Terry Swingle, Danny James, James Powell and Braden Hardesty know to drive it cautiously and …

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Cockrell: AEP’s CPR Training Saved My Daughter’s Life

Many AEP employees have taken CPR training and IBEW Local Union 1466 Business Manager Rod Cockrell began taking it in 2002, right about the time he joined the Chillicothe Line Department and his daughter, Phoebe, was born. Sixteen years later, this training may have saved her life. For the past few months, Phoebe has been …

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Newark Line Servicer Turns Fireman During Morning Commute

On Nov. 12, Newark Line Servicer Rick Creager was driving to work like usual. A little past 6 a.m. he turned onto Main Street in Alexandria and saw something decidedly unusual: a fire burning on the porch of one of the homes lining the street. Creager immediately pulled to the side of the road and …

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‘A Very Merry Huckleberry Holiday’: AEP Lights Up Crisis Shelter

The Huckleberry House provides support to youth and families in Central Ohio who are dealing with abuse, poverty, homelessness and other life challenges. The organization got a little support of its own when AEP lit up the house with Christmas lights for the first time in more than 40 years. AEP employees provided “A Very …

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Powering Food Production in Ohio

Did you know the majority of Totino’s pizza rolls sold in the U.S. are made in Wellston, Ohio? Or that Heinz makes ketchup in Fremont, Ohio? In fact, many of your favorite foods are made in the Buckeye State and in production facilities powered by AEP Ohio. Food production is an important industry for Ohio …

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Building a Smarter Grid

AEP Ohio is investing in new technologies to make the power grid more reliable and improve your service. Here’s a look at the enhancements that will simplify your life, save you energy and lower your bill.

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The Magic of DACR Technology Means Fewer Outages

DACR, short for Distribution Automation Circuit Reconfiguration, is a new technology that detects a power outage and automatically reroutes the power – minimizing the number of people impacted within minutes. Check out these videos to learn more about how this technology is an important part of our plan to build a better, faster and smarter …

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VVO Technology Brings More Ways to Save

VVO, short for Volt Var Optimization, is a proven technology that assures electricity is more efficiently transmitted through our power lines and into your home. It automatically adjusts voltage levels on the power lines to improve energy efficiency and minimize energy loss. At the end of the day, it reduces the amount of electricity your …

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I have a billing issue. Can you help?

Absolutely. If you have any questions about your bill or are having trouble paying it, we’re here to work with you. We provide a variety of payment options including electronic fund transfer, online, via our app, by mail, by phone and in person. We also offer a variety of payment plans to help those who …

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When will my power be restored?

During widespread outages our goal is to safely restore power to the most customers in the shortest amount of time. The first step is to assess damage and find out what facilities and equipment need repairing. This helps us determine required materials, assign crews and set estimated restoration times. Next, we focus our efforts on …

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How can I save money on my bill?

There are lots of things you can do to use less electricity and save money each month, such as unplugging electronics and underutilized appliances, controlling the temperature in your home, turning off lights you’re not using, weatherizing your home, using light emitting diode (LED) bulbs and changing your furnace and air conditioning filters. AEP Ohio …

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What’s your tree trimming policy?

Outages occur for a variety of reasons but one of the most common causes of power outages is trees and limbs falling on power lines. Just one tree limb can knock out electric service to dozens of homes up to several miles away. That’s why we have a comprehensive program to manage trees and brush that grow …

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Smart Meters: Giving You the Power to Save

Smart meters are electric meters equipped with two-way communication technology. They provide near real-time electric readings and securely send customers’ usage information to AEP Ohio for operational and billing purposes. Smart meters improve billing accuracy (you’ll no longer receive estimated bills) and eliminate the need for meter readers to enter onto customers’ property. Smart meters …

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Why can’t you put my wires underground?

Overhead lines are often the most effective way to deliver power to our customers. It’s not always appropriate to install wires underground but we do use this option under certain circumstances. We seek out individual solutions for all our customers and their communities. Decisions are made after careful analysis and planning by our engineers, who …

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Why am I being charged $153 for work done at my home?

Sometimes customers request that we temporarily disconnect and reconnect their electrical service. The reasons often include tree trimming, rewiring, siding installation, construction and other home improvements. For this work, we charge a $153 fee for disconnecting and reconnecting service at the same location. The fee covers the cost of vehicle and equipment use, wages and …

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Do you have information on other energy providers?

AEP Ohio maintains power lines and equipment and delivers energy to your home. But you may have the opportunity to choose the company that generates your electricity. Just as you shop for other products and services, you can shop for your energy supplier, too. This freedom lets you choose from among a diverse group of …

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Canton Team Keeps Power Flowing for Homeless Shelter

Employees in Canton received a glowing thank you note from the Refuge of Hope, an organization that helps homeless men in Stark County. The reason for the letter? AEP Ohio did the right thing in a tough situation. A brick building in downtown Canton started falling unexpectedly and was determined to be structurally unsafe. The …

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Distribution Dispatcher Pulls Mother, Baby From Fiery Car Crash

Photo: Ian Koblitz, second from left, accepts the Chairman’s Life Saving Award. Two people were killed in a car crash in March 2018 on Interstate 270 in Columbus. That number may have been higher were it not for the quick response of Ian Koblitz. Koblitz, a distribution dispatcher for AEP Ohio at the Groveport Operations …

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Murphy Brothers Total 94 Years at AEP…and Counting

Photo: Dave Murphy, left, and his brother, Jack Dave Murphy, an equipment operator at AEP’s generation plant in Conesville, Ohio, was hired in 1973. His 45 years with the company put him squarely among the 100 longest-tenured employees, and he has no plans to retire. Impressed? His brother isn’t. That’s because Jack Murphy, a line …

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Planting the Right Tree in the Right Place

Falling tree limbs are one of the most common causes of a power outage — a single branch can leave thousands of customers without power. That’s why AEP Ohio has a comprehensive program to manage tree brush that grows around power lines. By planting the right tree in the right place, you can help preserve your community’s …

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Severe Weather: When the Lights Go Out

When a severe storm is on the radar, our work begins well before the storm starts as we track incoming weather to keep a close eye on parts of our service territory that may be affected. When major storms damage power lines, we work hard to return power to the greatest number of customers as …

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You Can Get $50 for Your Old, Working Fridge

AEP Ohio will pay you $50 to recycle your old, working refrigerator or freezer and provide 3 LED light bulbs as an added bonus. We’ll even coordinate pick-up free of charge. Plus, replacing an inefficient old appliance can save you upwards of $150 a year in energy costs.

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Helping Power Puerto Rico

Utility companies from across the country come together when disasters strike. AEP Ohio recently sent 14 line workers and four storm restoration experts to Puerto Rico to assist with power restoration efforts in areas devastated by Hurricane Maria in September. Our crews joined nearly 5,500 restoration workers already on the island who are assisting the …

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The Power of Pink

Meet Cathy – she’s a breast cancer survivor and one of the many reasons why our crews go pink in October. We’re raising awareness and hope with each pole climbed. Have you seen our crews sporting their pink hard hats in honor of Breast Cancer Awareness Month?

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After the Storm: How Your Power Gets Restored

Our work begins well before a storm starts as we track incoming weather to keep a close eye on parts of our service territory that may be impacted. After a storm hits, we assess the damage and determine staffing needs— sometimes coordinating crews from other parts of Ohio and other states to help with restoration …

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Hurricane Irma

When the call comes to help, our crews are always willing. More than 700 AEP Ohio employees and contractors went to Florida ahead of Hurricane Irma to assist with power restoration efforts. For decades, utility companies across the country have come together when disasters strike. Having extra hands on deck can help get power back …

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My electric bill is high this winter. What can I do?

High bills this winter? Lots of factors impact how hard your furnace has to work to combat the cold Ohio temperatures – from how well your home is insulated to the age of your furnace. Homes with electric heating systems can see especially large jumps on winter bills. Beyond the cold weather, there are a …

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