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AEP Ohio Gives $3K to Sandusky County Food Pantry

Times are tough, and the Sandusky Food Pantry is one of the organizations providing direct relief to those in need. AEP Ohio is proud to lend a hand and, together with the AEP Foundation, is donating $3,000 to help feed families in Sandusky County. The food pantry serves approximately 700 households with 14,000 meals per …

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AEP Ohio to Help Lawrence County Senior Center

Like many organizations affected by the coronavirus pandemic, the Lawrence County Senior Center has seen better days. Before COVID-19 hit, the center was already in a time of transition, operating out of a cramped single-wide mobile trailer until they could relocate into a bigger facility. Then the pandemic essentially shut down the operation. The health …

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UPDATE: AEP Ohio’s Response to COVID-19

Updated: July 6, 2020  At AEP Ohio, we’re committed to the health and safety of our customers, communities and employees. We’re continuing to closely monitor the COVID-19 pandemic and don’t anticipate disruption in our ability to provide power to our customers. Billing & Financial Hardship We understand that many of our customers may be experiencing …

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Are Solar Panels Right for You?

Solar panels, usually mounted on your roof, convert the sun’s energy into usable electricity. Are you considering if solar is right for you and your family? There’s a lot to think about when determining if solar panels are a good option. Before you make a decision, consider some of the facts and read our helpful …

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Plan Ahead: National Preparedness Month

September is National Preparedness Month. This observance recognizes the importance of family and community disaster planning. Stay ahead of the curve — follow these steps and build your emergency preparedness plan today. Outline Your Guide Create a detailed plan of action outlining your step-by-step approach in the event of a disaster. Talk with your friends …

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September Means Energy Savings

September is the perfect time to take advantage of our energy efficiency programs. Over the past months, these programs have been gradually ramping down to allow customers actively pursuing energy efficiency incentives ample time to finalize their purchases and projects. All current programs will conclude on September 30, 2020.  There are still plenty of ways …

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Take Advantage of Instant Savings Now

We’re offering incentives for lighting, HVAC systems, food service and refrigeration products and agriculture supplies through September 30, 2020.  There’s no paperwork and no waiting — your discount is automatically deducted from the purchase price when shopping with select distributors.  Our energy efficiency programs have been gradually ramping down since the spring. We want to …

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Newlon Tire Gains Traction

For over a century, New Lexington’s Newlon Tire has rolled with the changes in the tire industry. The business has quite a legacy, dating back to 1914 with its founder Pearly Newlon. It has celebrated success as one of the most prominent in the eastern U.S. tire industry, led by Fay and Joy Newlon. The …

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Plan Ahead: National Preparedness Month

September is National Preparedness Month. This observance recognizes the importance of family and community disaster planning. The COVID-19 pandemic has brought home the need for readiness. Stay ahead of the curve – follow these steps and build your disaster plan today. Outline Your Guide Create a detailed plan of action that outlines your step-by-step approach …

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Trying to Catch Up on Bills?

The COVID-19 pandemic has changed life for all of us. We understand that many families are experiencing financial troubles. If that’s you, we want to help you get back on track.  Since March, we’ve temporarily suspended disconnections for non-payment. As part of our return to standard business operations, service disconnections for past due customer accounts …

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AEP Ohio Gives $10K to Fight Domestic Violence in Southeastern Ohio

Domestic violence is not a new evil. Its increased menace during the time of COVID-19 is. According to Mary O’Doherty, executive director of the Ohio Domestic Violence Network (ODVN), the global pandemic has not only cut into the funding streams that support her member organizations’ 57 shelters, but it has created a more dangerous environment …

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Saving Energy Made Easy: Office Tips

Whether your office space is slowly reopening under new guidelines or you are continuing to work from home, refresh yourself on energy efficiency best practices to help save energy and money.  Conduct an energy audit.  Once you get back to the office, take a look around your workspace. Check for opportunities to conserve energy. Unplug …

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Summer’s Heating Up

We know people are spending more time at home this summer to reduce the spread of COVID-19. This extra time can increase energy costs, especially with the rising summer temperatures.  Try these inexpensive and easy tips at home to help reduce your energy consumption and stay cool, too.  Embrace the natural light. If the sun’s …

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Storm Season in Full Swing

Summertime means sunshine, longer days — and storm season. Humidity and warm air are often the cause of storms, which can leave your home damaged or without power. Consider these tips to keep your family and home safe. Have a safety plan.  Most importantly, know where to go when a storm hits. Identify a safe …

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A Black Belt in Energy Efficiency

For the past ten years, martial arts enthusiasts of every age and skill level have made Ohio Combat Sports Academy in Reynoldsburg their go-to destination. Attracted by an accommodating and diverse team of instructors, a multi-cultural group of students make the Academy a lively and energetic place. Over the years, owner and primary instructor Dustin …

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High Wind Alert: Ready to Respond

If high winds cause outages, our crews are ready to respond and get your power back on. It’s always good to be prepared and in the know on weather that may affect your area. Here’s a few important tips to keep in mind: Before the storm Have a plan in the event of an extended …

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New Lighting Makes Saving an Artform

Thanks to a curated collection of upgrades and practices, the Zanesville Museum of Art exhibits how a non-profit organization can save on its operating costs. The museum recently used AEP Ohio’s Energy Advantage Program to receive free coaching, assessments and tools for energy savings. “Each dollar we save in energy costs is a dollar that …

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Explore Energy Efficiency with Kids

It’s never too early to teach your kids about energy efficiency, and we’re here to help. Below are a few educational activities you can try with your kids this summer. Take a “Field Trip”  Walk around your house with your child and pinpoint opportunities to save energy. Unplug appliances that can save power, such as …

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Storeroom Attendant/National Guardsman Helps Fight COVID-19

Derek Goodburn works in the storeroom providing materials and equipment for AEP Ohio’s Columbus District. He’s also a traditional Guardsman serving part-time with the U.S. National Guard. So when Gov. Mike DeWine deployed these citizen soldiers to provide support in combatting the pandemic, Goodburn began a leave of absence with AEP and faithfully assumed his …

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Lineman Donates Bone Marrow to 11-Year-Old

Before he was an AEP Ohio lineworker, Cody Grilliot was a linebacker on the Ohio University football team. During his time there, one of his coaches – who had leukemia – gave a speech about the lifesaving potential of joining the Gift of Life bone marrow and stem cell registry. So Grilliot filled out some …

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AEP to Power Google’s New Data Center

AEP Ohio has a big new customer. Big as is lots of kilowatt hours, and big as in … well, you’ve probably heard of them. Thanks to a new business development partnership, AEP will be providing electric service to Google for its new 400-acre data center in New Albany, Ohio. The $600M project is bringing …

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Happy 90th to Ernie Woods, ‘A True Lineman’

During his 35-year career as a lineworker with AEP Ohio, Ernie Woods developed a reputation as a go-to resource for his teammates in Wooster who wanted to know how to get a job done and get it done right. He was a meticulous planner, experienced and had an approachable demeanor that made it easy to …

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Get to Know a Forester

Mike Griffith is a forester with AEP Ohio. Most days, he is in the field ensuring crews are working safely and maintaining the balance of the natural beauty of your neighborhood with the need to keep your power flowing.  We spoke with Mike to learn more about forestry, his love for the great outdoors and …

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Summer Savings Made Easy

With the summer heat rolling in, now is the time to start planning your energy-saving strategy. Follow these simple steps to help lower your electric bill as well as the temperature in your home this season.  Replace Air Filters A new air filter will ensure that your central cooling system is operating at peak capacity. …

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New Home, Efficient Savings

Whether you’re buying or building, a new home is one of the biggest purchases you’ll ever make, so you want to make the smartest choice.  With AEP Ohio’s EfficiencyCrafted℠ New Home Program, you can reduce your household’s energy consumption usage as much as 15 to 30 percent. Owners of an EfficiencyCrafted℠ home enjoy benefits that …

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Save Today on Lighting

We recognize the difficulties COVID-19 has created for many businesses. We want to help you move forward by offering additional incentives for LED lighting.  There’s no paperwork and no waiting — your discount is automatically deducted from the purchase price when shopping with select distributors. These incentives are available through July 31, 2020 or as …

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Energy Efficiency Programs Honored

AEP Ohio’s Energy Efficiency programs are dedicated to providing customers helpful tips as they work to save both money and energy in their homes and businesses.  In March, our energy efficiency programs were honored by ENERGY STAR® through their annual awards competition. As a recipient of the Partner of the Year Sustained Excellence Award — …

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Summer Savings Made Easy for Your Business

With the summer heat rolling in, now is the time to start planning your energy-saving strategy. Follow these simple steps to lower your electric bill this season.  Replace Air Filters A new air filter will ensure your central cooling system is operating at peak capacity. This simple fix can reduce your energy consumption by up …

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AEP Ohio Recognizes 2020 Energy Efficiency Award Recipients

In the midst of uncertainty, AEP Ohio remains dedicated to highlighting our customers and partners who continuously make a difference in their communities.  Each year, our Energy Efficiency Awards recognize those who have advanced the efforts of their operations, buildings or efficiency—sharing in better lighting, greater comfort and productivity. Energy cost savings is another plus.  …

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COVID-19 Grant Helps Feed 200 Families in Western Ohio

Every Friday during the school year in Ottawa, Ohio, KNAP Sack (Keeping Nutrition Available Program) provides weekend meals for children in pre-K through eighth grade who qualify for the school’s lunch program. The COVID-19 pandemic has increased need in the community and prompted the organization to hold additional food distribution events. More than 200 families …

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Save from the Comfort of Your Home

The AEP Ohio Energy Efficiency Marketplace can help you save energy, money and time when shopping for energy efficient products. Here are just a few benefits: Rebates Apply for rebates to help bridge the gap when you make energy efficient upgrades in your home. These rebates can help you save money immediately, even before you …

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GOJO’s Hands-On Approach to Energy Savings

As our energy efficiency programs are set to end on September 30, 2020, we would like to shine a light on partners who have supported our energy efficiency efforts over the years. Completed in two short weeks in November 2016, the GOJO® Wooster Campus project included the installation of lighting controls and indoor/outdoor LED (light-emitting …

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Credit & Debit Card Processing Fees Suspended

AEP Ohio is working to keep the power flowing and looking for ways to better serve our customers during these uncertain times. Through June 30, 2020, you can pay your electric bill with a debit or credit card online or over the phone with no added processing fees.  If you need to make payment arrangements …

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AEP Ohio Springs into Action to Support Alternate Hospitals

When the first cases of COVID-19 were diagnosed in Ohio, public health experts projected a possible peak of nearly 10,000 new cases per day near the end of April, even with physical distancing measures in place. A surge of this magnitude would require large-scale medical support far outpacing current capacity. Hospitals braced for the worst …

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Celebrating Our Lineworkers: More Than 6,000 “Thank Yous” Pour in

Our lineworkers are critical infrastructure employees and have remained hard at work in our communities throughout the COVID-19 pandemic. Essential electrical work must continue because, now as much as ever, customers rely on their power to keep flowing. April 18 is National Lineworker Appreciation Day. And our field personnel are certainly feeling the gratitude from …

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People Behind Our Power: Thank a Lineworker

Lineworkers are the backbone of AEP Ohio, working with thousands of volts of electricity, around the clock and in all weather conditions, to keep the power flowing to nearly 1.5 million customers across Ohio. These critical infrastructure employees continue to power and connect our communities in the midst of the COVID-19 pandemic, and we couldn’t …

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Energy Education Resources

We understand that many families are trying to navigate education and continued learning at home during the COVID-19 pandemic. To help support our teachers, students and families, we’ve compiled a list with a few of our favorite energy-related educational resources and activities. You never know, you might be teaching a future engineer. AEP Electric Universe …

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AEP Foundation Donation to Aid Ohio Agencies with Pandemic Relief

As many Ohioans stock up at grocery stores and adjust to a new way of living, there are food banks, pantries and homeless shelters struggling to keep up in the face of the COVID-19 pandemic. To help in that effort, the AEP Ohio Fund of the Columbus Foundation donated $180,000 in emergency relief to help …

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AEP Ohio’s Residential Energy Efficiency Programs Ending Soon

We realize that the past few weeks have brought unexpected challenges into your lives. AEP Ohio is here to support you during the COVID-19 pandemic and as other changes arise. You may have recently heard the news that state law (House Bill 6) requires ramping down our energy efficiency programs. We’ve worked with the Public …

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Reducing Tree-Related Power Outages

Did you know that the leading cause of power outages is fallen trees and branches?  That’s why AEP Ohio has a comprehensive program to manage trees and brush that grow around our lines and equipment—and it’s been shown to improve the reliability of our service. In fact, our maintenance program has reduced tree-related outages by …

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AEP Ohio’s Business Energy Efficiency Programs Ending Soon

For many small businesses, recent times have not been business as usual. AEP Ohio is here to support you during the COVID-19 pandemic and as we navigate additional changes together. You may have also heard that AEP Ohio’s energy efficiency programs will ramp down, as mandated by Ohio House Bill 6. However, we’ve worked with …

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Customer Account Manager Hangs Up His Cleats After 37 Years

As a student at West Virginia University, Don Stemple wanted to play football. But he wasn’t the fastest or most athletic player. While his high school team was West Virginia state champions, Stemple – unlike five of his teammates – never received a Division 1 scholarship offer. Nevertheless, Stemple entertained pie-in-the-sky dreams of playing professionally. …

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At Asplundh, Green Hard Hats for ‘Green’ Tree Trimmers

At AEP Ohio there’s a personal duty to educate the next generation of electrical workers. To pass on knowledge once given to us; to show new team members the right and wrong way to complete a job; to make sure our brothers and sisters go home safe at the end of the day. We have …

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Meter Servicer Rescues Woman from Frigid Creek

Keith Kull is a 13-year meter servicer who works out of the Belmont Service Center in St. Clairsville. On the afternoon of January 31 he had completed some routine work and was headed back on U.S. Route 250. It was a normal day, “nothing out of the ordinary,” Kull says. But it was also a …

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Efficiency Takes Center Stage in Dublin Schools

With 20 school buildings and nearly 16,000 students, the Dublin City School District is a significant energy consumer in central Ohio. Savings matter to AEP Ohio, and they have made a difference for the school system and the taxpayers it serves. When the district had the opportunity to participate in AEP Ohio’s Business Incentives Program, …

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Save Big On Energy Efficiency Products

Saving energy doesn’t have to break the bank. The AEP Ohio IncentiveNOW program helps your small business instantly save on a variety of ENERGY STAR® commercial grade products.  Your incentive discounts are automatically deducted from the purchase price –– with no paperwork or waiting. All you need to do is look for the AEP Ohio …

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Stay Safe on the Road this Winter

As driving conditions worsen over the winter months, the likelihood of an auto accident increases and so does the chance of crash-related power outages. Consider using the same tips that AEP Ohio lineworkers follow to help you stay safe behind the wheel this season. Be Prepared Before you hit the road, make sure your vehicle …

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Electric Bill Higher Than Normal?

Do you have higher bills in the winter? A lot of factors impact how hard your furnace has to work to combat the cold Ohio temperatures –– from how well your home is insulated to the age of your furnace.  There are also a few other factors that can impact what you pay each month: …

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Pilot Program Makes Street Lights ‘Smart’

When it comes to street lights, you may not give them much thought. At AEP Ohio we know a lot about street lights but we want to know even more. A new “smart” street light program will help us do just that. AEP Ohio owns roughly 100,000 street lights that are leased to cities, villages …

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By ‘Standing Around Watching,’ Jon Powers Kept Someone Safe

Sometimes customers let us know about employees “standing around watching” on a job site. And they’re absolutely right. They are watching. But it’s not what you think. For certain jobs our employees assume the role of Qualified Observer. It’s an important safeguard our company puts into place to help ensure our employees are working safely each and …

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Helping Provide Warmth This Winter

Too often children go without winter coats to keep them warm during the coldest months. That’s why we teamed up with local organizations in Columbus and Chillicothe to help provide hundreds of winter coats to children in need. “When you’re able to give a coat to a kid with the tags on and let them …

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It's Your Power App It's Your Power App
Make the Most of Your Smart Meter

We’re working to improve how power gets to your home with new technology. Now that many of our customers have smart meters, it’s time to make sure you’re taking full advantage of all the savings it has to offer. Our new smart meters can transform your house into a smart home and help you save …

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Put Smart Energy to Work for Smart Business

Installing smart devices throughout your business is a great way to reduce your energy usage and save on your monthly bill. And, this technology is simple to use across your office or facility.  Here are a few ways to incorporate smart devices into your business:  Adjust Temperatures Anytime, Anywhere Connecting your phone or tablet to …

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New Ways to Manage Your Energy Usage Online

Your AEP Ohio account makes it easy to track your company’s energy usage, see your monthly bill or choose a payment method that best fits your needs. And, this can be done at any time from all devices — including your desktop, tablet or mobile phone.  We’ve upgraded the data available to business customers so …

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It Pays to Recycle Your Old Fridge

It’s not uncommon to find a second refrigerator hiding somewhere in any given home. Whether it’s stowed away in a corner of the garage or sitting in a basement behind boxes, chances are that you probably somebody with an old, working refrigerator. Handling the removal of an old appliance can seem like a hassle. Paying …

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Small Wire, Big Danger: Jeremy Barth Stops a ‘Big Boom’

Capacitors are one of the most dangerous pieces of equipment our line workers touch. Capacitors store energy; they build up a charge and must be discharged before any work is done on them. In early December, Line Mechanic-C Jeremy Barth was up in a bucket finishing the installation of a group of capacitors in Southwest …

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One Focus on Customer Satisfaction, Two Times the Recognition

It’s heard in meeting rooms at the AEP Ohio headquarters in Gahanna. It’s written in presentations to colleagues and communities. It’s seen right there on our website, AEPOhio.com. We’re committed to delivering unmatched service. We know what it takes to make that commitment to our customers, and it’s something our employees do every day. With …

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Huck House Huck House
AEP Ohio Helps Brighten Huckleberry House

Huckleberry House is a safe place and source of support for young people in the Central Ohio area—helping them and their families as they deal with some of the most difficult problems imaginable.  Our crews jumped at the chance to help the organization bring extra sparkle to the holidays. With the help of AEP Ohio’s …

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How to Be More Energy Efficient this Winter

As the new year approaches, evaluate how your business can cut down on energy usage –– helping lower monthly bills, reduce emissions and eliminate waste.  Here’s five helpful tips to help jumpstart energy efficiency in the workplace in 2020.  Tip #1: Rely On Natural Light Sunlight is an energy efficient alternative that provides lighting similar …

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Set Your Energy Resolutions with Your Energy Advisor

Winter can bring unexpected surprises. But, don’t let it bring down your expectations for energy savings. This year, work with an AEP Ohio Energy Advisor to set your small business energy resolutions –– they can help keep you get out of the red when it comes to your energy usage. Here are a few of …

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A Tree Lights Up McConnelsville

It’s a return to tradition in McConnelsville, Ohio this year as American Electric Power employees and partners raised a giant tree on the town commons. Strung with lights and topped with a star, the 35- to 40-foot-tall evergreen was given to the town as a gift for the holidays. AEP Ohio’s McConnelsville Service Center wanted …

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Santa Claus is Coming to Town … on a Motorcycle in New Philadelphia

Spotting Santa and his sleigh is tricky, especially if it’s not Christmas Eve. But here’s an inside tip: he’s been regularly cruising the streets of New Philadelphia since Thanksgiving, and kids lucky enough to spot him will come away with a toy, too. April Leighliter, an AEP Ohio meter clerk in Gahanna (and one of …

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Sean Dugan Didn’t See Evidence of a Pole Fire. But He Kept Looking.

On the night of Sept. 10, Columbus Line Crew Supervisor Sean Dugan responded to a report of a pole fire in Southeast Columbus. Any burning equipment would have been immediately visible in the darkness but, when Dugan arrived at the intersection, nothing was glowing. He took out his flashlight and began diligently inspecting the area …

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High Winds Predicted; Crews Ready to Respond

Meteorologists are predicting high winds Wednesday afternoon into Thanksgiving morning that could threaten our power lines and equipment. Crews are on alert and ready to respond if power outages occur. We know outages are frustrating, especially during a holiday centered around food and family gatherings. If outages do occur, please know our crews will work …

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Say Hello to the Mini-Jarraff, AEP Ohio’s Newest Tree Trimmer

What’s yellow, has a long neck and likes munching on foliage in tall trees? A giraffe, yes … and also a Mini-Jarraff, an urban tree-trimming vehicle that’s making line clearance safer and easier for AEP Ohio’s forestry team. The Mini-Jarraff is designed for Right of Way maintenance in neighborhoods and city streets. It has a …

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Wildlights BOGO Discount for AEP Ohio Customers

Did you know?  AEP Ohio helped the Columbus Zoo and Aquarium convert nearly 3 million holiday lights into energy efficient LED bulbs, creating one of the most spectacular light displays in central Ohio. Those LED bulbs have helped the Zoo use 70 percent less energy during Wildlights. You can enjoy Wildlights, efficiently powered by AEP …

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Decorating for the Holidays Doesn’t Have to Break the Bank

Decorating for the holiday season is a great way to be merry and participate in the holiday season, but it can make a costly time of year even more expensive.  Consider these energy efficient holiday decorations as you begin to get into the holiday spirit. Outdoor and Indoor Lights Lights hung on trees or roofs …

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AEP Ohio Contribution Helps Support Affordable Housing for Seniors

AEP Ohio recently presented affordable housing developer Woda Cooper Companies with an incentive of more than $22,000 through its EfficiencyCrafted Homes program.  The incentive recognizes Woda Cooper Companies’ commitment to providing affordable utility solutions for low-income seniors through high energy efficiency standards. Open since late 2018, Fairwood Commons, a $12.2 million investment in Columbus’ Franklin …

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Power Outage Prevention Soars to New Heights

AEP Ohio crews are beginning to use drones to improve the reliability of your service. They are just another layer of the technology working behind the scenes to keep your power on. With a high-resolution camera and infrared technology, inspection drones travel 200 to 300 feet above the lines to look for hotspots and potential …

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Scammers Aren’t on Holiday Break

Criminals will do anything to steal money from unsuspecting victims. And they don’t work regular hours or observe holidays. It’s important to be alert and know how to spot the signs of a scammer. Scammers posing as AEP Ohio employees often target those who are most vulnerable, including senior citizens, low-income residents and small business …

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AEP Ohio Ramps Up Truck Donations

AEP Ohio is increasingly giving used vehicles to community organizations that need them. The program is fostering relationships with customers and cultivating our shared future, one donation at a time. Veterans groups and line worker training centers are among those with a need for digger derricks, pickup trucks, tractors, trailers, etc. AEP Ohio sends vehicles …

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Anne Vascik is a Safety Champion. Why? She Picked Up the Phone

At AEP Ohio we strongly believe in “being your brother’s keeper” and looking out for each other’s safety. Dispatcher Anne Vascik remembered this mantra and put it into practice – in a very simple but important way. That’s why her peers across the company have selected her as the AEP Ohio Safety Champion for the …

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Ward Off Energy Vampires

Did you know that there are energy vampires hiding in your office that suck up your power, both day and night? Don’t let them drain your budget. Consider these simple solutions to stop energy vampires.  Unplug electronic devices that are not in use.  Many devices continue to use power, even when they’re turned off. Unplug …

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Fire Prevention Month: Space Heater Safety

When used properly, space heaters are a great way to stay warm in a chilly office environment. They can also pose significant risks and be a fire hazard in your workplace. Before plugging in your space heater this season, review the following tips to keep you and your coworkers safe and warm.  Always place a …

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Louie’s Tips for a Safe Halloween

Halloween can be a fun event for the whole family, but it’s important to make sure that everyone knows about potential hazards. Before your kids head out the door, talk about safety procedures and consider Louie’s tips so your night doesn’t turn into a spooky situation. Stay in sight. Use reflective tape to make yourself …

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Buff & Bubba: 100 Years at AEP

Grandview Line Servicer Paul “Buff” Creager and Columbus Meter Electrician-A Barry “Bubba” Hickle are each ringing in 50 years with our company. They’re good friends, and have plenty of stories to tell. Watch two of AEP’s longest-tenured employees talk about the multiple decades they’ve spent with the company.   Published October 4, 2019

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John Kell Saw a Hazard. He Didn’t Wait for Someone Else to Fix It.

Doing the right thing isn’t always easy. It can take time and a little extra effort. But that’s exactly what John Kell did. And it’s why he has been nominated by his peers as the AEP Ohio Safety Champion for the month of September. Kell, a line crew supervisor in Grandview, took action after visiting …

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A Day in the Life of a Forester

  Fallen trees and branches are one of the most common causes of power outages. That’s why keeping our lines and equipment free of trees is one of our top priorities. With a job that keeps her moving and is always changing, we recently caught up with Sarah Powell, an AEP Ohio forester, to talk …

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Getting Ready for Cooler Weather

Colder weather sometimes mean higher energy bills. Here are five quick tips to help manage energy costs and keep your business comfortable during the fall and winter months.   Seal Any Leaks and Gaps Around the Workplace Did you know that leaky ducts can allow up to 30 percent of the air to escape? Before the …

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Findlay Line Team Celebrates Over Eight Years Without Injury

As AEP employees continue to strive for Zero Harm, the Findlay line department can be being used as an example that a 100% safety record is achievable. That’s because the team recently hit an impressive safety milestone: 3,100 days without injury. “Eight and half years of no pain or suffering – it’s an amazing achievement,” …

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AEP Ohio Hangs Quilts? Yep, We Do.

Did you know the concept of barn quilts was born in Ohio? Did you know that there’s a dedicated quilt trail that runs across our state? You may not … but you could probably guess that if we were asked to lend a hand hanging them then we probably would say yes. Last month line …

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Test Your Knowledge: Emergency Preparedness

National Preparedness Month is the perfect time of year to plan ahead. Knowing what to do when a disaster strikes is critical for keeping you and others safe at home and work. Start by assembling an emergency kit that takes into consideration your specific needs. Take this short quiz to test your knowledge on what …

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Safety Champion Kris Silas Can’t Stop Spotting Danger

An AEP safety motto is if you see something, say something. Columbus Technician Kris Silas sees more dangers than most … and, importantly, he also does something. “I had a previous supervisor who said that if you don’t have time to take care of a bad situation right away, then when will you?” Silas says. …

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Safety First: Call Before You Dig

As the summer winds down, you may be thinking about ways to boost your curb appeal with easy projects like landscaping changes and lighting upgrades. For any project that requires you to dig, it’s important that you first know where the underground utility lines are located around your property. Call 811 at least 48 hours …

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Brighten Your Business With Efficient Lighting Discounts

Did you know that small businesses spend more than $60 billion each year on energy expenses? Just a few minor updates can help you become more energy efficient and save. AEP Ohio’s Small Business Express Program makes it easier than ever to take on energy efficient projects. Businesses can become more energy efficient simply by …

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Your First Step Toward Savings: Talk to an Energy Advisor

We make it our business to help yours save money. AEP Ohio’s team of personalized energy consultants work with businesses of all sizes to build customized energy efficiency plans using incentive programs to help you save. Energy Advisors learn your business and the unique challenges of your facility, uncovering ways to reduce your energy use …

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Delaware Service Center Chips In For Its Schools

Employees at the Delaware Service Center had been talking about helping their community but were undecided on what to do. One of the lineman’s wife is a teacher and she brought up a glaring need in area schools: not enough supplies and a list of required items that many families struggled to afford. Line Mechanic-C …

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A Brighter Future for the Muskingum County Fair

The Muskingum County Blue Ribbon Fair has been around for 173 years. A lot has changed in that time, but you’d be forgiven for thinking nothing ever changes. And the people of Zanesville like it that way. “We have people who come back year after year to enjoy the same things,” says Secretary of the …

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Stay Cool and Save This Summer

When temperatures spike, so can your electric bill. Try these easy energy efficiency tips to help you save energy and money — all while keeping your family cool this summer. Close blinds and curtains to keep the sun out and cool air inside. Keeping window coverings shut during the hottest parts of the day can help …

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AEP Joins Fight to Slow Floodwaters in Western Ohio

Severe flooding is a growing threat to many Midwestern communities. It’s a well-known and recurring concern in Western Ohio – especially in Findlay and Ottawa, which were hit by a “100-year flood” in August 2007. Water from the Blanchard River spilled into the low-lying towns, causing more than $100 million in damage in Findlay and …

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Coshocton Technician Honored for 45 Injury-Free Years

Don Brouse, a technician in Coshocton, has been named AEP Ohio Safety Champion for the month of June. Brouse is planning to retire in April 2020 and is being recognized by his peers for 45 years of injury-free service. What are some common safety hazards a technician faces? Ninety percent of it is driving. Then …

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Behind the Scenes: AEP Ohio’s Smallest Service Center

Six lineworkers. More than a decade without injury. To say they’re a close-knit team would be an understatement – they’re like brothers. They’re a drama-free group that’s focused on getting the job done, taking care of their community and watching out for one another to make sure they each go home safe every night. The …

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Clippers Add Energy Efficient Player to the Team: Louie the Lightning Bug

The Columbus Clippers have a new heavy hitter wowing fans at Huntington Park this season: Louie the Lightning Bug. Louie is making occasional appearances at Huntington Park this season as part of AEP Ohio’s new partnership with the Clippers. Fans are seeing a number of promotional events at the ballpark, including marketing materials, public address …

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5 Questions with 50-Year Lineworker Mike Wise

Lineworker Mike Wise is celebrating 50 years with AEP – all at the Van Wert Service Center. We talked to him about why he loves AEP Ohio and what drives his dedication. What brought you to AEP? I started at the Van Wert service building right out of high school. I was 18. I worked …

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Powering Through Summer Storms: What You Need To Know

Summer storms are unpredictable and can happen in a flash. Many of us have seen that beautiful blue sky quickly fade when a summer storm rolls in. When storms damage power lines, our crews work hard to get your power back on. Here’s what you need to know to help you stay safe, prepared and …

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Stay Connected

From thunderstorms to snow, weather in Ohio is unpredictable. When major storms damage power lines, our crews work hard to get your power flowing again. We’ll always keep you informed and offer multiple ways for you to stay in the know: Stay connected with the AEP Ohio mobile app, where you can report your outage …

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Meet the New ‘Backyard Bucket’

The next generation of power restoration equipment is rolling into AEP Ohio’s service territories. The Columbus Southeast and Findlay garages are now home to the Altec TDA58 — better known as the backyard bucket — a vehicle that is smaller and taller than similar models. What makes the backyard bucket unique is its extended reach …

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My Power is Off and AEP Says I Need to Make Repairs. Why?

A storm brought down a tree in your yard. Electrical equipment on your property was badly damaged. AEP Ohio crews have fixed the power lines and installed a new utility pole … but you’re told you’ll need to make additional repairs before power can be restored. So what gives?! This situation sometimes occurs because AEP …

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Plan Before You Plant

At AEP Ohio, we love trees. We just hate power outages. And, like you, we appreciate the outdoors and understand your desire to plant new trees when the weather permits. Your local nursery can help you find the right tree for the right place. Armed with the info below, let them know how far away …

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Portable Generator Safety Tips

Portable generators can be useful when temporary or remote electric power is needed, but also can be hazardous if they aren’t isolated properly. To properly isolate portable generators, be careful you never connect it to an electrical outlet. Instead, appliances should be connected directly to the generator. The easiest way to use a generator is …

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VIDEOS: A Day in the Life of a Lineworker

What does it take to be an AEP Ohio lineworker? Well, a strong cup of coffee and a fierce commitment to safety are musts. To celebrate Lineworker Appreciation Day, we’re following experienced lineworker Steve Baehr as he spends the day keeping the lights on for our customers. (Part 1 of 5)   Regulators. Crossarms. Bypass …

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Considering an Electric Vehicle? Use This New Online Tool First

Research reveals that 84% of consumers would buy an electric vehicle (EV) if they could see that it was cheaper to operate and no more expensive than a traditional vehicle. To help, AEP Ohio has launched an online tool so car buyers can compare the total cost of owning and operating an EV with that …

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WWII Vet Gets Rare Look Inside Ohio Tank Plant

The Joint Systems Manufacturing Center in Lima rarely opens its doors to the public. As the last remaining tank manufacturer in the United States, the facility is high on security and low on willingness to provide guided tours. But they were eager to welcome 95-year-old Albert Holman, a decorated tank battalion commander in Newark who …

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Why Do I Have to Pay a Security Deposit?

(Note: This applies to residential customers; business customers should contact us for more info.) Customers often ask us about security deposits. We require a deposit – normally in cash – to secure your outstanding account balance. The amount of the deposit is based upon the type of heat at your residence or its history of …

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AEP Ohio Helps Build Community Park in Memory of Wyatt Adkins

Legacy Community Park is a big project inspired by a little boy. Wyatt Adkins was born in December 2008 with a rare congenital heart defect known as hypoplastic left heart syndrome. He had open-heart surgery at six months old. Though the prognosis for the procedure was positive, Wyatt went into cardiac arrest during the procedure …

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Making Your Electric Service Better, Faster, Stronger

You expect safe, reliable electricity and we’re working hard to deliver it. Improving service means trimming trees, repairing underground cable and testing new overhead lines to keep your power on. Check out the video below to see us in action: Here’s a snapshot of the work we’re doing around Ohio: A Smarter Grid: Improving how power …

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LED Upgrades Help Give Back to the Community

AEP Ohio helped The Bellville Neighborhood Outreach Center upgrade its outdated lighting system to energy efficient LEDs. By partnering with Loeb Electric and Phillips, AEP Ohio replaced nearly 200 inefficient fixtures and bulbs with LEDs that will help the center save power and money. These upgrades will reduce electricity consumption by 70-90 percent and save …

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Become an AEP Ohio Lineworker

Ever dreamed of an outdoor office? You’re in luck – we’re hiring lineworkers. Hear first hand what our crews have to say about working with AEP Ohio. Learn more and apply today by clicking here.

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Energy Checkup: Improving the Efficiency of Your Business

Energy is an important business resource, and a cost worth managing. Whether you’re looking for simple efficiency upgrades or developing a long-term improvement plan, an energy audit or assessment will help you diagnose the right strategies for saving energy and money. It will also help you create a more comfortable business environment. When your business …

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Visit AEP Ohio’s Online Energy Efficiency Marketplace

Finding the best energy efficient products at the lowest prices can be time-consuming and cumbersome. That’s why AEP Ohio created the Online Energy Efficiency Marketplace to help you save energy, money and time when shopping for energy efficient products. The Marketplace does all your homework for you by streamlining the comparison process —consolidating prices, consumer …

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McConnelsville Line Mechanics Come to the Rescue

Left to right: Colton Childs, James Powell, Danny James, Braden Hardesty and Terry Swingle State Route 78 in McConnelsville is hilly and curvy – especially when it’s dusted with snow, as it was on January 15. Line mechanics Colton Childs, Terry Swingle, Danny James, James Powell and Braden Hardesty know to drive it cautiously and …

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Cockrell: AEP’s CPR Training Saved My Daughter’s Life

Many AEP employees have taken CPR training and IBEW Local Union 1466 Business Manager Rod Cockrell began taking it in 2002, right about the time he joined the Chillicothe Line Department and his daughter, Phoebe, was born. Sixteen years later, this training may have saved her life. For the past few months, Phoebe has been …

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Newark Line Servicer Turns Fireman During Morning Commute

On Nov. 12, Newark Line Servicer Rick Creager was driving to work like usual. A little past 6 a.m. he turned onto Main Street in Alexandria and saw something decidedly unusual: a fire burning on the porch of one of the homes lining the street. Creager immediately pulled to the side of the road and …

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‘A Very Merry Huckleberry Holiday’: AEP Lights Up Crisis Shelter

The Huckleberry House provides support to youth and families in Central Ohio who are dealing with abuse, poverty, homelessness and other life challenges. The organization got a little support of its own when AEP lit up the house with Christmas lights for the first time in more than 40 years. AEP employees provided “A Very …

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Powering Food Production in Ohio

Did you know the majority of Totino’s pizza rolls sold in the U.S. are made in Wellston, Ohio? Or that Heinz makes ketchup in Fremont, Ohio? In fact, many of your favorite foods are made in the Buckeye State and in production facilities powered by AEP Ohio. Food production is an important industry for Ohio …

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Building a Smarter Grid

AEP Ohio is investing in new technologies to make the power grid more reliable and improve your service. Here’s a look at the enhancements that will simplify your life, save you energy and lower your bill.

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The Magic of DACR Technology Means Fewer Outages

DACR, short for Distribution Automation Circuit Reconfiguration, is a new technology that detects a power outage and automatically reroutes the power – minimizing the number of people impacted within minutes. Check out these videos to learn more about how this technology is an important part of our plan to build a better, faster and smarter …

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VVO Technology Brings More Ways to Save

VVO, short for Volt Var Optimization, is a proven technology that assures electricity is more efficiently transmitted through our power lines and into your home. It automatically adjusts voltage levels on the power lines to improve energy efficiency and minimize energy loss. At the end of the day, it reduces the amount of electricity your …

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I have a billing issue. Can you help?

Absolutely. If you have any questions about your bill or are having trouble paying it, we’re here to work with you. We provide a variety of payment options including electronic fund transfer, online, via our app, by mail, by phone and in person. We also offer a variety of payment plans to help those who …

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When will my power be restored?

During widespread outages our goal is to safely restore power to the most customers in the shortest amount of time. The first step is to assess damage and find out what facilities and equipment need repairing. This helps us determine required materials, assign crews and set estimated restoration times. Next, we focus our efforts on …

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How can I save money on my bill?

There are lots of things you can do to use less electricity and save money each month, such as unplugging electronics and underutilized appliances, controlling the temperature in your home, turning off lights you’re not using, weatherizing your home, using light emitting diode (LED) bulbs and changing your furnace and air conditioning filters. AEP Ohio …

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What’s your tree trimming policy?

Outages occur for a variety of reasons but one of the most common causes of power outages is trees and limbs falling on power lines. Just one tree limb can knock out electric service to dozens of homes up to several miles away. That’s why we have a comprehensive program to manage trees and brush that grow …

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Smart Meters: Giving You the Power to Save

Smart meters are electric meters equipped with two-way communication technology. They provide near real-time electric readings and securely send customers’ usage information to AEP Ohio for operational and billing purposes. Smart meters improve billing accuracy (you’ll no longer receive estimated bills) and eliminate the need for meter readers to enter onto customers’ property. Smart meters …

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Why can’t you put my wires underground?

Overhead lines are often the most effective way to deliver power to our customers. It’s not always appropriate to install wires underground but we do use this option under certain circumstances. We seek out individual solutions for all our customers and their communities. Decisions are made after careful analysis and planning by our engineers, who …

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Why am I being charged $153 for work done at my home?

Sometimes customers request that we temporarily disconnect and reconnect their electrical service. The reasons often include tree trimming, rewiring, siding installation, construction and other home improvements. For this work, we charge a $153 fee for disconnecting and reconnecting service at the same location. The fee covers the cost of vehicle and equipment use, wages and …

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Do you have information on other energy providers?

AEP Ohio maintains power lines and equipment and delivers energy to your home. But you may have the opportunity to choose the company that generates your electricity. Just as you shop for other products and services, you can shop for your energy supplier, too. This freedom lets you choose from among a diverse group of …

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Canton Team Keeps Power Flowing for Homeless Shelter

Employees in Canton received a glowing thank you note from the Refuge of Hope, an organization that helps homeless men in Stark County. The reason for the letter? AEP Ohio did the right thing in a tough situation. A brick building in downtown Canton started falling unexpectedly and was determined to be structurally unsafe. The …

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Distribution Dispatcher Pulls Mother, Baby From Fiery Car Crash

Photo: Ian Koblitz, second from left, accepts the Chairman’s Life Saving Award. Two people were killed in a car crash in March 2018 on Interstate 270 in Columbus. That number may have been higher were it not for the quick response of Ian Koblitz. Koblitz, a distribution dispatcher for AEP Ohio at the Groveport Operations …

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Murphy Brothers Total 94 Years at AEP…and Counting

Photo: Dave Murphy, left, and his brother, Jack Dave Murphy, an equipment operator at AEP’s generation plant in Conesville, Ohio, was hired in 1973. His 45 years with the company put him squarely among the 100 longest-tenured employees, and he has no plans to retire. Impressed? His brother isn’t. That’s because Jack Murphy, a line …

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Planting the Right Tree in the Right Place

Falling tree limbs are one of the most common causes of a power outage — a single branch can leave thousands of customers without power. That’s why AEP Ohio has a comprehensive program to manage tree brush that grows around power lines. By planting the right tree in the right place, you can help preserve your community’s …

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Severe Weather: When the Lights Go Out

When a severe storm is on the radar, our work begins well before the storm starts as we track incoming weather to keep a close eye on parts of our service territory that may be affected. When major storms damage power lines, we work hard to return power to the greatest number of customers as …

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You Can Get $50 for Your Old, Working Fridge

AEP Ohio will pay you $50 to recycle your old, working refrigerator or freezer and provide 3 LED light bulbs as an added bonus. We’ll even coordinate pick-up free of charge. Plus, replacing an inefficient old appliance can save you upwards of $150 a year in energy costs.

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Helping Power Puerto Rico

Utility companies from across the country come together when disasters strike. AEP Ohio recently sent 14 line workers and four storm restoration experts to Puerto Rico to assist with power restoration efforts in areas devastated by Hurricane Maria in September. Our crews joined nearly 5,500 restoration workers already on the island who are assisting the …

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The Power of Pink

Meet Cathy – she’s a breast cancer survivor and one of the many reasons why our crews go pink in October. We’re raising awareness and hope with each pole climbed. Have you seen our crews sporting their pink hard hats in honor of Breast Cancer Awareness Month?

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After the Storm: How Your Power Gets Restored

Our work begins well before a storm starts as we track incoming weather to keep a close eye on parts of our service territory that may be impacted. After a storm hits, we assess the damage and determine staffing needs— sometimes coordinating crews from other parts of Ohio and other states to help with restoration …

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Hurricane Irma

When the call comes to help, our crews are always willing. More than 700 AEP Ohio employees and contractors went to Florida ahead of Hurricane Irma to assist with power restoration efforts. For decades, utility companies across the country have come together when disasters strike. Having extra hands on deck can help get power back …

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