We recognize that financial hardships happen — especially during a pandemic — and sometimes you need a little extra support paying your bills. There are options to give you more time to pay, set up payment plans or work with a community agency to help reduce your payment.
Get a little more time to pay with a one-time payment extension from AEP Ohio.
Request a monthly payment plan to pay off your AEP Ohio balance in full.
Home Relief Grant
If eligible, and while funds last, Ohioans can receive assistance with rent, mortgage, or utilities from the state, through their local Community Action Agency.
Low-Income Home Energy Assistance
LIHEAP provides federally funded assistance to help families manage energy costs.
Neighbor to Neighbor Bill Pay Assistance
AEP Ohio partners with Dollar Energy Fund to help families pay their electric bills. Grant funds apply directly to an account that prevents disconnection of or restores electric service.
State of Ohio’s Percentage of Income Payment Plan
Ohioans with a gross annual income at or below 150 percent of the federal poverty guidelines who get their power from AEP Ohio, or other companies regulated by the PUCO, are eligible for this program.