From thunderstorms to snow, weather in Ohio is unpredictable. When major storms damage power lines, our crews work hard to get your power flowing again. We’ll always keep you informed and offer multiple ways for you to stay in the know:

Stay connected by enrolling in text alerts or downloading the AEP Ohio mobile app, where you can report your outage and keep up-to-date on restoration efforts.

In addition to the app, outages can be reported at or by calling 1-800-672-2231. You can also get detailed outage and restoration info on our outage map.

Follow AEP Ohio on Facebook and Twitter to get timely updates. Also, visit to update your email address and phone number so we can send you important messages about your electric service.

Safety Reminder

Remember – stay away, stay alive. All downed lines should be treated as live and dangerous because they carry an electric current that can cause serious or even fatal injuries. If you encounter a fallen wire, keep yourself and others away, and call 911 and AEP Ohio immediately. Click here to learn what to do if power lines land on your car.

10 responses to “Stay Connected

    1. Hi Demetria, we’re glad you want to stay informed. Please log in to your account here to customize what notifications you’d like to receive.

    1. You bet! Any of the methods listed above are good ways to stay informed. Have a wonderful day, Mary Jane!

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