Is your electric bill higher than normal? From the extreme heat to higher fuel costs, there are a number of factors making a difference on your electric bill.
If you’re experiencing financial hardship or looking for ways to better manage your electric bill, we’ve listed some tips and resources below to help you reduce your energy use, lower your monthly bill and save money this summer.
Bill Assistance for Eligible AEP Ohio Customers
Neighbor to Neighbor Program
We’ve expanded the current bill assistance available through the Neighbor to Neighbor program. This special expanded assistance opportunity will provide eligible AEP Ohio customers in need with a grant applied directly to their bill, even if they are not currently past due. If eligible, customers can apply until August 31, 2022 while funds are available.
Average Monthly Payment Plan
Our Average Monthly Payment (AMP) plan spreads the costs of heating and cooling over the whole year. That means you pay roughly the same amount during scorching months and freezing months as you pay during off-peak months. Enroll today.
Summer Energy-Savings Tips
With the summer heat in full swing, doing things like keeping your blinds closed and reducing appliance use during the hottest parts of the day can help you save energy and money while staying cool. Check out this article to learn more ways to stay cool and save money this summer.
Helpful Tools and Resources
Stay on top of your costs with these tools:
- Monitor your home’s energy usage with your Energy Dashboard.
- Learn how to understand your bill.
Set Up Billing Alerts
The best way to stay on top of information is by setting up alerts for your account. By signing up, you’ll receive texts and/or emails letting you know of activity on your account like outage reports, billing updates and payment notifications.
Sign-up Today: AEPOhio.com/Alerts. If you’re already registered, double-check that we have your best contact information.
33 responses to “Beat the Heat: Resources Available to You”
I would like to get help with my bill. I just goy back to work.
Lois, I sent your message to customer service so we’ll see what we can do. Expect to hear from a representative soon. Have a nice day.
I’m not sure if I’m in this program or not but I would like to sign up . To keep my bill down and yo know what I will be paying for the year.
Hi Shirle! Thanks for checking in. I passed your message on to Customer Service so you should hear back soon. Have a great day!
my husband has parkinson disease and is at home, therefore a lot of washing is done and there we use more electricity than usual! Is there any way that this disease can help give us a discount our electric bill?
thank you so much
I’m sorry, Joann, but I don’t have an answer to your question. I have sent your message to our customer service team in the hope they can help you out. Good luck and have a nice day.
THANKS FOR THE HEADSUP!
I need help with my bills
Meima, please call us right away at (800) 672-2231 and we can look at your account and review options. You can also send us a message via Facebook or Twitter.
Hardly used a.c. didn’t run pool only me and my cat but my kwh went up…nothing added here….something isn’t right…my kwh is higher than in winter wtf
Richard, sorry to hear about this. Call us at (800) 672-2231 and we can take a look at what might be going on.
What is the eligibility for the “Neighbor to Neighbor” program?
I just started the AMP for next month, so, I am not sure that I could do both programs, any way?
Thanks, for your help!
Hi Carolyn! More information is available here: http://www.aepohio.com/community/caring/neighbor-to-neighbor
Am I able to get assistance even if I’m already on the PIPP program?
Good question, Tracy. Please call us at (800) 672-2231 and we can examine your account and explain your options to you.
Can I still get help if I have PIPP?
Kim, please call us at (800) 672-2231 so we can review your account and walk through your available options.
Would like to get on monthly payment , I am 62 and would like to get on automatic payment out of my checking account, how do I do this
We can help you, Kelly! I have sent your message to our customer service team and they will get back to you soon.
Sounds Like a good idea
Are there any lower rates available for us since we are retired and on a fixed income?
Gisela, if you give us a call at (800) 672-2231 we can take a closer look at your account and walk you through any options.
I need help with my aep bill. I don’t want it shut off. I am on a fixed income on disability and I am struggling. Please let me know what I have to do to get on the program.
Lara, I am so sorry to hear about your situation. I have sent your message to our customer service team and you should hear from them shortly.
Yes, I would like to enroll in this program. It would help me considerably with my electric bill. The hardship of paying all my bills is very difficult, since I just found out a couple of months ago that I was Scammed of my money. I am starting over financially.
That would be great to apply for the neighbor to neighbor program.
Thank you for your helpful ways.
Thank you for any help that you can give to me. I appreciate you.
Checking my status for neighbor to neighbor
Hi Alicia! To get this information, we ask you to please call us at (800) 672-2231. Have a nice day.
I HAVE BEEN AEP CUSTOMER FOR MANY YEARS, MY NAME-OWEN SHAFFER 4804 CYPRESS GROVE CT GROVEPORT OHIO 43125 I AM 92 YRS OLD LIVE ALONE AS MY WIFE PASSED AWAY SOME YRS AGO
I LIVE ON SS AND IT IS VERY DIFFFICULT OTHER COMPANIES HAVE HELP WITH BUDGET PAYMENTS ABOUT A YR AGO I TALKED WITH A WOMAN AT AEP AND SHE SET M E UP WITH MONTHLY PAYMENTS WHICH I COULD AFFORD.SHORTLY THEY CLOSED THE PROGRAM. I AM NOT ASKING CHARITY- I JUST NEED MOMTHLY PAYMENTS I COULD HANDLE.I DO NEED ASSISTANCE HERE.
I’m sorry to hear about this, Owen. I have passed your message along to our customer service group. For fastest help, please call us right away at (800) 672-2231.
Hi Brandi. Please give us a call at (800) 672-2231 and we can go over the options available to you.