As we shared last month, many of you will see higher electric bills beginning in June due to rising generation supply prices. Customers who are part of a municipal aggregation, participate in the Percentage of Income Payment Plan (PIPP) or shop in their individual capacity will not see this same increase. We’ve heard your questions and concerns and know there is confusion about the generation supply increase and how it will impact you. Below, we’ve tried to help explain the issues by separating fact from fiction. We’re committed to proactively addressing your comments, providing payment plans and assistance options and sharing ways for you to save energy. 

True or False: AEP Ohio controls the auction results and is profiting off these bill increases.

The final prices for generation supply procurement are set by a market-based competitive auction process overseen by an independent auction manager and prices are reviewed and approved by the Public Utilities Commission of Ohio. We pass the actual cost (the price determined by the winning auction suppliers) directly to our customers, dollar for dollar. The auction results are not within the control of AEP Ohio.

True or False: I can’t change my generation supplier and have no choice. 

In Ohio, customers are free to choose who provides the generation supply portion of their electric service – either by affirmatively choosing a competitive provider or by receiving the default standard service offering. We recommend comparing generation supply rates at energychoice.ohio.gov to make the best decision for you and your family. 

True or False: The money from the bill increase due to the auction is going towards improving the reliability of my electric service. 

The increase is the result of the competitive market auction for the generation cost of electricity. We pass the actual cost (the price determined by the winning auction suppliers) directly to our customers, dollar for dollar. Infrastructure improvements are separately funded through distribution service charges on your bill.

True or False: These bill changes are different from the changes resulting from the recent Electric Security Plan.

In January, we filed our Electric Security Plan (ESP), which included a proposed investment in infrastructure to improve the reliability of your service starting in June 2024. This includes updates to our tree maintenance program, establishing new money-saving programs for our customers and more.

The latest bill increases from the generation supply auction will take effect this June. They are unrelated to the ESP, which will not take effect until 2024, and are the result of a market-based auction process that is out of our control.

True or False: I’m facing financial hardship. There are payment assistance resources to help me manage my bills.

 We are committed to providing resources to help you manage these changes, especially if you’re experiencing financial hardship. You can learn more about our available programs such as payment extensions, monthly arrangements and Neighbor to Neighbor grants. In addition, our Average Monthly Payment plan spreads the costs of heating and cooling over the whole year. For more information and other payment resources, visit AEPOhio.com/Assistance.

How does the latest auction compare to the historical results of previous auctions? 

The auction results are not within the control of AEP Ohio. The following represents the results of auctions held to procure electricity for AEP Ohio’s Standard Service Offer (SSO) customers from 2015 through 2023. The average auction clearing price, over this period, was $48.85 per megawatt hour (MWH). This compares favorably to the results in 2022 and 2023 that averaged over $90 per MWH. Since deregulation in Ohio started, the auction results show that the process to procure electricity has yielded competitive fair market prices. The current increase in pricing reflects variable market conditions due to inflation, price of natural gas and other market factors. 

Source: The results for the  AEP Ohio Competitive Bidding Process for SSO Supply auction are available at AEP Ohio CBP. Additionally, these results are filed with the Public Utility Commission of Ohio and are available at DIS – Case Record for 17-2391-EL-UNC (state.oh.us).

Saving Money and Energy

Using your electricity wisely can help you save money and energy. For every 50 kilowatt hours of usage that you can reduce, your electric bill will decrease by roughly $10. 

During the summer as temperatures rise so does your energy usage. Be sure to implement these top energy-saving tips:  

  • Increase your thermostat temperature. Air conditioning is one of the top energy users in your home. Setting your thermostat five degrees higher can save you 20% on cooling costs.
  • Cover your windows (especially those that get the most sunlight) during the day with light-colored shades and you could save 10-25% on cooling costs.
  • Avoid using appliances that produce heat, like ovens and dryers, when it’s hottest outside. You can reduce cooling costs simply by changing your everyday habits. Unplugging appliances or using smart power strips in your home can also lead to savings.
  • Use your ceiling fan and set it to rotate counterclockwise so that it pushes cool air down. Ceiling fans create a wind chill effect, making you feel comfortable without using excess energy. This can help make your room feel up to 10 degrees cooler.
  • Be sure that floor returns and air vents are not covered to allow for proper air circulation. 
  • Log into your energy dashboard for customized tips based on your energy usage. 

To learn more about the auction process and upcoming changes, visit AEPOhio.com/BillChanges.

222 responses to “Planning Ahead for Upcoming Bill Changes

    1. Hi Douglas – You have the option to select your generation supplier. You can learn more about the options available to you through the PUCO’s Apples to Apples comparison chart: EnergyChoice.Ohio.gov

      If you’ve already selected another generation supplier (other than AEP Ohio’s Standard Service Offer) you will need to contact your supplier for information about making changes.

    2. Why has the transmission portion of my bills tripled in 9 months ? IT cost more to get the electric to me than the actual electric??? That is AEP . I have been told very confusing information. Would someone explain?

      1. Hi Marjorie, the transmission portion of the bill will triple only if the usage triples. This factor of the bill depends on the customer’s usage. There typically is not a huge rate change to the transmission portion of the billing, but it appears that way due to customer usage changes. The transmission portion of the bill is necessary because this is the stepping down of a higher voltage electricity to a more suitable voltage for the home. The transmission, distribution and generation are all necessary factors to produce the power that is used. This means we cannot supply power to the home without all three of these components. For more information, check out page 2 of your bill.

    1. Hi Laura – For more specific information about your bill, please reach out to our customer service team at 800-672-2231 or message them on Facebook or Twitter. They can pull up your account and answer any questions you have.

  1. I disagree with everybody’s bills going up but people on PIP. If so many people weren’t on PIP owing thousands upon thousands the rest of us wouldn’t have to pay more for you get paid.

    1. It really stinks that this is happening to the citizens of the US. We who have retired have worked hard for what we have…..Thanks Mr. O’biden for your ignorance by cancelling the pipeline and closing coal mines. We now have to pay more for everything we purchase. Climate change, it is just a socialist agenda that they want to force on to the American people (it has worked so well for the other countries) and all the corporations are going along. with it. So we are to fill our farm fields with wind turbines and solar panels. Where are we to plant the crops, who is going to feed America, who is going to stand up for the citizens of the US. I can tell you it sure isn’t this administration. They want us to be dependent on BIG GOVERNMENT. My heart hurts for what is happening in my Country.

    1. Hi Larry, thanks for the questions. Yes, if you are already an AEP Ohio customer, you don’t need to do anything. Your supplier will not change unless you decide to change it.

  2. Why are the generation costs rising? Could it be because we are closing coal fired generating stations right and left and have nothing to replace them with? Is this good business? Are we going along with the worthless liberal government agenda? I, for one, am sick and tired of hearing about global warming, which cannot be substantiated. This is just more of a liberal, socialist, government agenda. You people know exactly why the prices are rising. Supply and demand. You have destroyed the supply, but the demand keeps rising. And we are the one’s who are suffering.

  3. I see my bill is going up very quickly and I recently purchased a EV and installed a 240volt outlet to charge my EV and it has really raised my bill more than I thought it would. Please advise me?

    1. Stephan, please reach out to our customer service team at 800-672-2231 or message them on Facebook or Twitter. They will be able to take a look at your account and answer questions about your bill.

  4. I’ve asked for assistance and denied because of my income. No questions about what I pay out (car pymt, rent, etc) would love to hit the store occasionally but hard when I’m never home and my bills are still hitting 200 a month. So no you don’t help everyone!!!!

    1. Hi Kandy, we’re sorry to hear that you’ve encountered problems in seeking assistance. If you haven’t already, please give our customer solutions team a call at 800-672-2231 and ask them to go over your available options.

  5. Thanks for this helpful info. Everything costs more – it’s just the way it is right now. I am just happy to have reliable electric service. I got a new heat pump which should help a little this summer. And I have given up trying to cool the upstairs. I will sleep in the basement again this hot summer (it’s freezing down there as it is below ground.)

  6. Moved into a NEW HOME IN 43123 zip code 03//28/2023 and unaware of new electric charges in our area ( please up date us )

    1. Hi Rick and Martha. If you give our customer solutions team a call, they can pull up your account and answer any questions about your current rate and charges. They can be reached at 800-672-2231.

  7. It’s a sad day (again & again) for electric utility consumers. Thanks to inept government policies, a PUCO that doesn’t regulate utility prices in the best interest of consumers, to electric utility companies greed, it’s another disaster for consumers.

    1. Jim – Your generation supplier name can be found on the Line Item Charges page of your electric bill. It will be listed along with your current generation rate and Supplier Balance Due.

  8. The corrupt government and legal crooks are in complete control of our energy pricing and is getting very close to a very sad excuse for a free country!!!

  9. Does that last graph mean that I should expect my electric bill to double in cost? If not, how much should I expect it to increase? If you don’t know, please explain why you don’t know.

    1. Jeramie – Beginning in June, customers who have selected AEP Ohio’s Standard Supply Offer as their energy supplier will see a 28% increase to just the supply (or generation) portion of their bill.

      You can find your energy supplier listed on the Line Items Charges page of your electric bill. If you have chosen another company to be your supplier, you will need to contact that company about your rates.

      Please note: You have the option to select your generation supplier. You can learn more about your options at EnergyChoice.Ohio.gov.

  10. It appears the transmission and distribution cost are based on usage. Or is it generation cost?
    Will those charges also increase or stay the same.
    If we use an alternate generation source, how are they calculated?
    Do you use the same sources in your auction?
    It seems a 28% increase is high if it is generation only.
    Thanks for the opportunity to correspond.

    1. Hi James, these are great questions. The best solution is to call our customer solutions team at 800-672-2231 and have them pull up your account. They will be happy to walk through your charges and answer any questions.

  11. Ever time we get a small raise all you people in big corporations take it to fill your pockets we people on fixed income don’t stand a chance I worked hard all my life now I’m retired and still have to work to make ends meet just so people like you can get richer from us all I got to say is enjoy it

  12. So to be clear, because I did not choose to accept the “green energy” plan that I was sent twice I will now be paying 30% more? This needs to be addressed by Ohio law makers. My power goes out every time a mouse farts and was out for 14 hours a few weeks back. It’s known as “3rd world electric” in the neighborhood. And now you want more money? Smells lile fish and crime.

    1. Thanks for your questions, Anthony. If AEP Ohio’s Standard Service Offer is your generation supplier, you can expect the Supplier portion of your bill to increase by about 28% starting in June. Don’t forget, you have the option to select another generation supplier. You can review your options at EnergyChoice.Ohio.gov to make the best decision for your home.

      You can reach out to our customer service team at 800-672-2231 or by sending a message to AEP Ohio on Facebook or Twitter. When you provide your account information, they will be able to provide more specific answers to your questions about your service history.

    1. Hi Douglas – Beginning in June, customers who have selected AEP Ohio’s Standard Supply Offer as their energy supplier will see a 28% increase to just the supply (or generation) portion of their bill. Your energy supplier is listed on the Line Items Charges page of your electric bill.

      Please note: You can select your generation supplier and can learn more about your options at EnergyChoice.Ohio.gov.

    1. Cathy – You can find more information about payment assistance options, like PIPP, at AEPOhio.com/Assistance.

    1. Hi James, that depends on what kind of answers you’re seeking. For questions about your bill, please contact our customer solutions team at 800-672-2231. If you want to compare rates with other suppliers, please visit energychoice.ohio.gov.

    1. Hi Susan – Starting in June, customers who use AEP Ohio’s Standard Supply Offer as their energy supplier will see a 28% increase to just the supply (or generation) portion of their bill. You can find your energy supplier by looking on the Line Items Charges page of your electric bill. You have the option to select another generation supplier and can learn more about your options at EnergyChoice.Ohio.gov.

  13. So are you advising going to aggregation to save money. I don’t like changing only to have it go up and need to change back

    1. You have the option to select your generation supplier, Edna. We recommend that you review your options at EnergyChoice.Ohio.gov. If your community offers an aggregation option, you can include that in your consideration too.

  14. How can a person find out if they are on PIPP ?.
    AS A Senior citizen on a pension and with a house that does not have any A /C. I both best I can with thermostated fans in some windows . I have shades / blinds on most all my windows , black out curtains on other window and only run ceiling fans when necessary. I bought a cost-effective counter top oven and will rarely use it , but it is very useful and doesn’t use a lot of electricity. I use a lot of LED lights bulbs in my light fixtures ,lamps ect. Each year I get the grade card I seems to be doing well for an 84 yr old home
    But with my cancer meds that go along with th chemo it eats up my pension Older people who want to stay in their homes are losing ground with higher meds, utilities and food.

    1. Cheryl – You can learn more about the State of Ohio’s PIPP (Percentage of Income Payment Plan) and its eligibility guidelines at AEPOhio.com/Assistance.

    1. Hi, there – In June, AEP Ohio customers who use the Standard Supply Offer as their energy supplier will see a 28% increase to just the supply (or generation) portion of their bill. To determine if you are on AEP Ohio’s SSO or if you’ve selected another company to be your supplier, look on the Line Items Charges page of your electric bill. If you have chosen another company to be your supplier, you will need to contact that company about your supply rate.

      Please note: You have the option to select your generation supplier and can learn more about your options at EnergyChoice.Ohio.gov.

  15. How much of an increase can I expect? I know y’all have said the invoice will increase but is it a 5% increase in the total bill or more like 25% increase based on the same number of KwH used?

    1. Hi Kenneith – Beginning in June, customers who have selected AEP Ohio’s Standard Supply Offer as their energy supplier will see a 28% increase to just the supply (or generation) portion of their bill.

    1. Hi Rebecca, I’m sorry to say that we are unable to forecast future bill amounts — the bill amount is based upon usage, which may differ for various reasons. The budget and Average Monthly Payment (AMP) plans are both determined based on the metered bill amount. The budget is reviewed every six months. The AMP is reviewed every month and a new AMP amount is determined based on a rolling 12-month average. Customers on the set budget will likely not see a change immediately but those on the AMP will gradually see the change over the next few months after the rate change.

  16. So because of the “ESP” we can expect another increase in January of 2024?

    Looking at these auction charts, they occur twice a year. So, is it possible that the auction in March might yield us lower costs?

    1. Hello Don. The ESP has not been approved, so we do not know what costs may or may not result from that. And yes, it is possible that future auctions may result in lower costs.

  17. We would like to sign up for the budget plan that spreads our electricity evenly over a twelve month period. How do I do that?

    1. Hi Connie,

      Please contact our customer service team at 800-672-2231 to sign up for the budget plan. You may also want to consider our Average Monthly Payment plan, or AMP. Unlike the Budget plan, which is adjusted annually or semi-annually and can result in a significant adjustment or “settle up” in your monthly bill, the AMP plan does not have a “settle up” period. AMP is not an equal monthly payment plan but offers a relatively stable payment that might go up or down a few dollars each month.

  18. Since the fees are double what my actual usage charges are, are these going to increase as well? Why are the fees so much more than my actual electric bill?

    1. Hi Betty. By fees, we’re guessing you mean the following charges: customer, transmission, distribution and generation (supply). Each of these charges is needed to supply power to the home. The information from the billing definitions (on page 2 of your bill) can be used to fully understand these charges.

      The only charge that will be affected by the pending rate change in the next few months would be the generation (supply) portion of the bill. This will only change if you are on the standard service offer (SSO). If you have a supplier other than AEP Ohio, you will not be affected by this change to AEP Ohio generation rates. Customers on the SSO can seek a better rate before the rate change by visiting energychoice.ohio.gov.

    1. Hi David. The blog team can’t access your bill, but if you give the customer solutions team a call, they will be happy to review your account. They can be reached at 800-672-2231.

  19. This article was very informative and helpful to understand the extent of what the increase in the generation service (supply
    Is and how and why it exists.

    1. Hello Sarah, we are unable to forecast future bill amounts since the bill amount is based upon usage. The budget and Average Monthly Payment (AMP) plans are both determined based on the metered bill amount. The budget is reviewed every six months. The AMP is reviewed every month and a new AMP amount is determined based on a rolling 12-month average. Customers on the set budget will likely not see a change immediately but those on the AMP will gradually see the change over the next few months after the rate change.

    1. Hey there, Sarah. Customers usually have to actively opt in or out of aggregation programs. Our customer solutions team would be able to pull up your account and tell you. They can be reached at 800-672-2231.

  20. Is this the first time since 2015 the generation cost has effected my electric bill significantly? Is AEP the generator and the auctioneer?

    1. Hi George – Ohio’s electric generation market was deregulated in 2001. Under deregulation, AEP Ohio is not allowed to own power plants and the price customers pay for the generation portion of their bill is either set by the supplier they choose or is determined through the market-based auction process. Customers can compare current offers from electric generation suppliers at EnergyChoice.Ohio.gov.

    1. Hi Cheryl, good question. The rate change will affect the bill amount, which will affect the level payment amount. If a customer is on the set budget, they might see a budget change during the six-month review or the budget anniversary. We review the set budget every six months, but most customers are typically on the Average Monthly Payment plan (AMP) and not the set budget. If the customer is on AMP, they may gradually see a change based on the rolling average of the last metered 12 bills.

        1. Good question, Oliver. AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

  21. If all the money spent on solar power was spent on hydroelectric on our water ways our bill would go down but AEP might not make as much money. Everyone is in bed with the other.

    1. Hi Steven – Customers who have selected AEP Ohio’s Standard Supply Offer as their energy supplier will see a 28% increase to just the supply (or generation) portion of their bill. You can determine your energy supplier by looking for the company listed on the Line Items Charges page of your electric bill. Don’t forget, you have the option to select your generation supplier and can review your options at EnergyChoice.Ohio.gov.

  22. Are you also increasing the distribution costs or just the higher cost for the gas supply?

    1. James, we are a wires-only company and we pass the actual cost of the generation supply (the price determined by the winning auction suppliers) directly to our customers, dollar for dollar. The auction results are not within the control of AEP Ohio.

  23. Aren’t all the other utility companies facing the same supply charges? Will the increase in June change monthly due to inflationary changes in the market, or will it be permanent for an extended period of time?Linda Strickland

    1. Good questions, Linda. The price of the generation portion of your bill will change beginning in June and that rate will be in effect until May 2024.

      For more background, read on: In the results of the most recent auctions, held in November 2022 and March 2023, the cost of procuring generation supply increased significantly and AEP Ohio is required to pass these costs along to customers. Global demand, global supply chain issues, economic uncertainty, and the continued war in Ukraine have had an impact on the cost to produce electricity. The results of these two auctions are blended to create the new price customers pay for the generation portion of their bill beginning in June 2023. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198. These rates will be in effect until May 2024.

  24. How can I find out if I am currently enrolled in a Municipal Aggregation Program? I live in Hilliard.

    1. Hello David. I found some information about Hilliard’s program here. If you give our customer solutions team a call at 800-672-2231, they can pull up your account and answer any questions you have.

  25. Thank you Pres Biden for lowering our energy security and independence by increasing the renewables on our grid. We should have the cheapest electricity in the world, but you will help us raise our rates to be closer with other countries.

  26. I don’t want anyone but AEP to supply my power will they automatically put me with a different supplier even though I don’t want that?

    1. Hello Becky Jo. No, if you are already an AEP Ohio customer, your supplier will not be changed unless you request a change.

  27. Still confused. We are on SSI and with all the utilities and AEP increasing rates I’m not sure how we can continue to afford it all. Very worrisome.

    1. Hi Ronnie. AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

  28. The fact that companies can take advantage of people in a rough time only proves that corporate America want nothing more than money the greed is unreal and unfair maybe AEP should eat this cost to help their customers if they truly cared

  29. we are already doing everything we possibly can to lower the temperature down in the winter months and up increase it in the warmer months and it hasen’t helped with our bill at all.it ‘s a shame what the electric companies are doing to people who are on fixed incomes,it’s coming to where it’s going to be like insurance companies we either bye our meds or have lights on.it’s a shame how the people who have given up a hellve lot continue to have to.

  30. Don’t agree with your increase at all, every raise effects us on limited income, but no one care about the older generation…with price of groceries, gas,medication,insurance. But you all can have your raises, furnished vehicles, gas included to drive around…doesn’t matter !!!!

  31. My first try with the cost comparison resulted in–nothing! Looks like I need some instruction on how to use it. Where can I find that?

  32. We have solar. Is the rate you charge us for generation going to be the same rate per killowat that you credit us for any power that is generated by us and sent back to you?

    1. Cindy and Tim, I hope this answer helps. Under the Net Energy Metering Service (NEMS) tariff, if a customer’s billable usage is net-negative for a service period, they will receive a Generation Energy Supply monetary credit on their bill. This credit is calculated by taking the net-negative billable usage and multiplying it by the current Generation Energy rate. After the minimum bill amount is paid, any excess credit rolls over to the next month.

  33. AEP like all other Power providers should be ashamed for passing the increase to the public! Instead, why don’t you cut some of your middle and upper management positions along with costs for travel, conferences, bonuses, especially Christmas bonuses, etc! Households, especially those on fixed incomes all across America are already having to cut costs to the bare bones and now you think this is just okay to do to us?! How is this legal? Shameful!

  34. Hello
    Please clarify regarding peak time and non peak time especially for charging EV cars. Do explain the variable rates aswell to that effect.

    Thanks

    1. Sriram, we’re happy to help. To allow us to get the correct information for your specific needs, please gather the following information: your AEP Ohio account number; the address where you have AEP Ohio electric service and charge your hybrid or electric vehicle; the make, model and year of your EV; and whether your electric service is for your whole home or only your EV charger. Once you’ve collected that, please email us at businesssolutions@aep.com or give us a call at 888-710-4237.

  35. How can we sign up for the up coming changes on our electric bill. We don’t receive a physical bill we pay auto pay
    We don’t want to miss out on help

  36. Not buying it. You’re profiting and raising it for your own wealth otherwise you would counter it with the distribution, transmission, and customer fees included.

    1. Hi Cheri, our customer solutions team can help you switch to a budget or Average Monthly Payment plan. Read more about your options here and then give them a call at 800-672-2231.

  37. So the 28% increase in June is only on supply charges? Is that correct?
    How much will the increase for infrastructure in 2024 be? We are hearing alot of different stories ,and I really just want to understand
    Thank you

    1. You are correct, Dianna. The typical customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198 due to the increase in generation supply charges. We don’t know how much of an increase, if any, will result from our Electric Security Plan until it’s approved. You can learn more about the proposed ESP here.

  38. So, if I’m reading this people on PIPP will not be affected again the middle class gets screwed

  39. This was not helpful.The fact that a company can increase prices without customers input is CRAZY.To have to find another supplier and take a chance of having problems now is crazy also.AEP is responsible for offering ” THE BEST” for it’s customers and you have failed us

    1. Hey CJ, this increase does not change your service. This increase is largely due to the results of recent auctions for the generation supply portion of your electric bill.

  40. This change will just mean I adjust my way of life, living with Electric. Last year I unplugged my stove & didn’t use my air conditioner, saved a small fortune, this year I will do the same & do even better by unplugging my refrigerator & turn off all fuses to the rooms I don’t need to use. The cold cellar I put in my cellar will replace the refrigerator, just like the cold cellar did back on the farm, actually works better than electric. All other appliances will be kept un-plugged & used only if needed ever. I was born & raised without electricity & know how to do without it. “ELECTRIC OFF”
    Email: on only a couple hours a week.

  41. How will this affect people that have solar panels and sell electric back to the power company. Will our buy back increase (our generation price)

    1. Good questions, Andrew. Under the Net Energy Metering Service (NEMS) tariff, if a customer’s billable usage is net-negative for a service period, they will receive a Generation Energy Supply monetary credit on their bill. This credit is calculated by taking the net-negative billable usage and multiplying it by the current Generation Energy rate. After the minimum bill amount is paid, any excess credit rolls over to the next month.

  42. I switched back to Aep from my old supplier asthey added a monthly fee that is almost the same rate as yours. All of the additional fees you keep raising are to much. Thought our new meters were supposed to save us money.

  43. Gee, what people really want to know is what the price change will likely be and how it will affect their bill. There is no information on that. If there is a reason why there is no price information explain why!!! Otherwise, provide some information on WHAT the price change will look like in June. Thats what people want to know.

    1. Hi Kathy, AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

  44. I had heard that the overall increase in the monthly electric statement/charge per household, not including those in lower income payment plans and other similar programs, will rise 30%. Is that true or false?
    Thank you.

    1. Jeff, the results of the recent auctions will lead to an increase in the price customers pay for just the generation portion of their bill beginning in June 2023. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198. These rates will be in effect until May 2024. Customers who are part of a municipal aggregation, participate in the Percentage of Income Payment Plan (PIPP) or shop in their individual capacity will not see this same increase.

    1. Thanks for the question, Sharon. You can find out more about the various forms of assistance offered by browsing this page.

  45. Looks like more people will start burning wood in the winter and buying their own solar panels and getting off the grid all together …,because I am for one will not be getting ripped off by big monopoly

    1. Hi Barb. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28%, going from a typical bill of about $155 today to about $198 after the increase.

  46. A 28% increase is price gouging, period! I have already contacted my State representative about this. I have a total electric home, as do my retired neighbors. You act like this is all out of your control and you want to “help.” Yeah, right! BS, pure and simple!

    1. Spence, the customer charge is a fixed monthly basic distribution charge to partially cover costs for billing, meter reading, service line maintenance and equipment.

    1. Hi Linda, AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

      1. My current cost is around 6¢/kWh & your saying it is expected to be 11.85¢/kWh. That is way more of an increase than 28%! That’s double!!! I live in a single family home that is 2300sqrft & we don’t even heat/cool much of it. My electric bill has been hitting $940+/month this winter!! On the average monthly payment plan, we pay $556/month now. That’s even with using our pellet stove to help heat in the winter vs full electric. So now your saying my average monthly billing payment will be around $1000???!! This is insane! We don’t use any more electric items than our neighbors, but our bills are always higher. Even 20 years ago, when we were gone for the summer & had almost everything except a fridge shut off/unplugged, our bill was the cheapest it’s ever been & even then it was $147/mo! Every appliance/light we own is high efficiency & has been for the last couple decades. If I didn’t have to rely on my cpap machine & our cell phones & laptops for work/school, I would just quit with electricity all together at this point & start living like our Mennonite neighbors. It’s as much as a mortgage payment!

  47. So.i dont understand all this.but can i just stay with aep?or would that cost more?i’m reading your email again
    Confused

    1. Hi Barbara, if you have AEP Ohio’s Standard Supply Offer (SSO) as your energy supplier, you will see a 28% increase to just the supply (or generation) portion of your bill beginning in June. You can determine your energy supplier by looking for the company listed on the Line Items Charges page of your electric bill. Don’t forget, you have the option to select your generation supplier and can review your options at EnergyChoice.Ohio.gov. If you want to stay on the SSO, you don’t have to do anything.

  48. Personally I think that it’s bull crap that you’re going to raise the bill. AEP is outrageous with there prices anyways and we shouldn’t have to pay for services that wasn’t at other places. Homeowners should learn how to cut limbs and keep the lines clear and not have other customers that don’t have trees pay for something that is so stupid. This is a joke I really hope you guys regret this since you already raised it last year. Richer get richer and the poor get poorer. So glad whoever is the CEO has to answer god one day

  49. This is still unacceptable. At some juncture of this process there are people making too much profit at the expense of the public. Perhaps the PUCO should be investigated and reviewed by the Energy Commission.
    Angry in Granville

  50. I was told this is a 28 % increase if so how do they think elderly & retired people can afford this with food ,gas & etc. going up at rediculous amounts!

  51. I agree fans should run counterclockwise, but that Lifts the cooler air near the floor..NOT pushes cool air down Hottest air is at the ceiling, is it not ?

    1. Hi George,

      Running a fan counterclockwise creates a windchill effect, making you feel comfortable without using excess energy. This can help make your room feel up to 10 degrees cooler.

  52. Please understand that as a consumer it is disheartening to work to lower my energy bill by conserving electricity only to have it erased by auction prices and PUCO rulings. Thank you for having a comment section.

  53. Doesn’t the rate we are charged change throughout the day? I was told that we pay a higher rate during “peak usage”(middle of the day) and less during low usage (middle of the night). If so, exactly when do these changes occur?

    1. Hi Chris, your rate may differ throughout the day if you are on a Time of Use plan. Our customer solutions team would be able to pull up your account and let you know for sure. Give them a call at 800-672-2231.

    1. Hi Richard, good question. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198. These rates will be in effect until May 2024.

    1. Kimberly, everyone’s financial situation is different and we can’t advise what is right for you. But if you’re interested in learning more about electric cars, please check out our page here.

  54. Who drives having to have these competitive auctions on all the different fees on our costs? Is it due to the different companies trying to get us to sign with them? I understand there has to be profit made and that the cost of everything is going up, but how much does doing bidding benefit me?

    1. Hi Susan. Ohio’s electric generation market was deregulated in 2001. Under deregulation, AEP Ohio is not allowed to own power plants and the price customers pay for the generation portion of their bill is either set by the supplier they choose or is determined through the market-based auction process. Customers can compare current offers from electric generation suppliers at energychoice.ohio.gov.

  55. I feel this is wrong. AEP needs to clean up your wastefulness. To increase a bill 28% is totally wrong.
    You are making all of the bills in a already poverty-stricken area go up more as higher electric for grocery stores, gas. Will make them increase their prices even more.
    My husband was a union labor on a AEP job and told me of all the things like folding chairs, tables just thrown away plus much more. I am going to write as many news companies, congress, Governor Dewine. I feel you are putting a terrible hard ship on people’s income. You should be ashamed of your selves,but money for AEP is no object as long as you keep dipping into our pockets, BUT someone is allowing this to happen and I will write them as well.
    Shame on you.

  56. As often as our electric is off there should be some type of credit given to the homes involved.

    1. Hello Patricia. Customers are charged only for the electric they use. If you’re experiencing an outage, you are not being charged during that time.

  57. So your saying our bill is increasing and what percentage or does it depends on your monthly bill

    1. Hi there, Regina. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28%, going from a typical bill of about $155 today to about $198 after the increase.

  58. You should be ashamed of yourself. You knew this was coming. And we little people should be quiet and accept it. Going into summer bills could go over 300.00 . I should be great full. Karma to you.

  59. Thank you fir the useful information. I am on a fixed budget and will try all these tips to hopeful keep my bill down.

  60. The prices have gotten out of hand no matter how we as coustomers try to save on our bills. This is a strain on fixed income people , lower income, just people on the average afford all the increases in everything. If one item goes up in price no matter what it is that causes others to jump on the band wagon. This is vicious circle. This is hard for the most of us.

  61. Say what you will; I am not comfortable doing shopping for my own electrical service. The offers are just names, no companies we have ever heard of, there is no basis to know what kind of service you are really getting unless you have time to source out reviews of all these companies yourself. It’s basically a crap shoot.

  62. This is such garbage. You all should be ashamed. Your already an outrageously expensive electric company. Now your trying to justify why the electric bill is going higher like you guys are not apart of it as well. No No that’s fine raise the bill and blame it on whoever you want to as for us the customers that have no choice but to pay will keep living paycheck to paycheck trying to keep up on your ridiculous. Sickening expensive electricity. Thank you very much for reaching out with the pathetic excuse of an email.

    1. Hello Brandy, the results of the auction will lead to an increase in the price customers pay for the generation portion of their bill beginning in June 2023. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198. These rates will be in effect until May 2024.

    1. Dorothy, we’re glad you found the article helpful. The rate change will affect the bill amount, which will in turn affect the level payment amount. If you are on the set budget, you might see a budget change during the six-month review or the budget anniversary.

      We review the set budget every six months, however most customers are typically on AMP and not the set budget. If you are on the Average Monthly Payment plan (AMP), you may gradually see a change based on the rolling average of the last metered 12 bills.

    1. Hello Ruth,

      The typical residential customer using 1,000 kilowatt-hours of energy a month can expect their total bill to increase from today’s typical bill of about $155 to about $198 — an increase of about 28%.

  63. This information is helpful. As a senior on a fixed income I do feel a bit fearful as EVERYTHING is constantly climbing in price (not just one time). I do wonder if this is just the beginning for our electric useage? And if that was answered in this email it could be the word auction but from your chart I cannot determine how often we can expect the price to climb per year. Perhaps I did not comprehend correctly everything I read. How often should we expect an increase each year?

    1. Hi Helen, the results of the auction will lead to an increase in the price customers pay for the generation portion of their bill beginning in June 2023. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198. These rates will be in effect until May 2024.

    1. Hi Jackie, we’re not sure what you mean. AEP Ohio does not offer a locked-in price with our customers. If you have a different supplier, the rate change will not affect their generation (supply) charges. This rate change will only affect AEP Ohio customers on the SSO (Standard Service Offer).

  64. The clearing price actually fell over 25% from November 2022. Why is it affecting rates now instead of last November?

    What is the correlation between the graph that was shared and the actual price per kwhr charged to customers on SSO? March 2022 clearing price was $69.27 / MWh. November 2022 was $119.98. March 2023 was $88.55.

    AEP customers on SSO paid $67.42 / MWh from Jan to Mar 2023. April 2023 rate is $74.90 / MWh.

    1. Hi Michael. The results of the November 2022 and March 2023 auctions are blended to create the new rate. A typical residential customer using 1,000 kilowatt-hours of energy each month can expect their total bill to increase about 28% from today’s typical bill of about $155 to about $198. These rates will be in effect until May 2024.

      AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

  65. I recently retired and live on a fixed income. All of a sudden AEP announces a 30% rate hike. It must be nice to set your prices since you are the only power generators around. When I worked, my average pay raise was under 5% each year and some years we received nothing. I hope you people enjoy screwing the public. Go ahead and gloat. When we all get our own generators or alternate power sources , you can enjoy watching your stocks decline. We will have the last.laugh then.

  66. Yes, I’ll unplug everything in my house, raise my thermostat to 93, and lay on the cement floor in the basement when the temperature outside flirts with 100 degrees. I’ll still get a bill for $200 from you.

  67. I try to be a responsible utility user. In a 3 BR 2 Bath home my highest electric bill last years was just over $100. I find that very reasonable. Not sure how much this increase is going to be, but inflation is part of living in this world, has gone on forever and will continue to do so, regardless who your utility company is or who is president. Alternatively, I could go live in the forest and chop wood or on an isolated island somewhere. Personally, I think I’ll stay here.

    1. Thank you, Joyce, for a realistic comment. It’s unfortunate that prices on things we need rise whether on groceries, appliances, medical services, automobiles, utilities and most other services. It’s just a fact of life and of our lifestyle. It would be quite ignorant to assume that prices will stay the same through the years. The best we can do is adapt, make cost-saving lifestyle changes, if necessary, and plan for and understand that the cost of living will always increase.

  68. You are quick to tell us how to reduce our electric bills but when was the last time you took a look at the wasteful practices that cost the customers millions every year. We get fed countless stories how you feel bad about having to raise our bills but when was the last time you took a good look at your practices that cause the needed increases? Maybe you should publish a book with your excuses; it could be sold for agricultural use as fertilizer.

  69. I would really hope you are not profiting in any way from this. People are having to chose from paying their electric bill or feeding their kids. Literally. Just so you know even a corporate empire as big as you AEP, won’t get away from doing the people wrong, so just remember before you line those pockets with money, you will wish you weren’t you… one day if you are. You don’t get away.

    1. Tootle, the final prices for generation supply procurement are set by a market-based competitive auction process overseen by an independent auction manager and prices are reviewed and approved by the Public Utilities Commission of Ohio. We pass the actual cost (the price determined by the winning auction suppliers) directly to our customers, dollar for dollar. The auction results are not within the control of AEP Ohio.

  70. I have done everything I can to lower my bill….unplug chargerz when not in use, installed led bulbs, sit around in the dark turn my furnace down to where I am cold in my own house, and still my bilk is outrageous. Now you tell me it will still cost more! The only way to lower it would be to shut your services off entirely.

    1. Hi Heather. AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

    1. Hello Kathie. AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

  71. The data you provided in your email shows that the auction price WENT DOWN 25% from November 2022. Why are you forcing through a 28% increase when the auction price went down?

    1. Good question, Michael. The new rate is a combination of prices from the most recent auctions held in November 2022 and March 2023. The cost of procuring generation supply increased significantly and AEP Ohio is required to pass these costs along to customers. The results of these two auctions are blended to create the new rate.

  72. this is so much crap. Have a daughter in law who works for AEP, she says bills will increase 28% with this change. Should just allow your bill to go to 28 days past due, wont receive late fees. Price gauging at its finest!

  73. It’s crazy we don’t have a choice you’re stuck with aep and our bills are going to be catastrophic. I already work two jobs to try to keep a roof over my head and now my electric bill in the summer is going to be so high that I won’t be able to turn my air on. It’s a joke.

    1. Hello Kathy. Customers do have a choice. Ohio’s electric generation market was deregulated in 2001. Under deregulation, AEP Ohio is not allowed to own power plants and the price customers pay for the generation portion of their bill is either set by the supplier they choose or is determined through the market-based auction process. Customers can compare current offers from electric generation suppliers at energychoice.ohio.gov.

  74. How much will the bill go up-what will the price increase be per kw hour? Is the increase tied to the generation supply cost/supplier or is it going up on both parts of the bill? Please be more clear as your explanation/warning is (purposely or not) unclear.

    1. Hello Marcia. AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh. This increase is only for the generation supply part of your electric bill.

  75. It is immoral and disgusting what is happening to the American people that are honest and trying to live a moral life while all the time being ripped off by big companies such as electric, etc. I would be interested in seeing what pay rates and bonuses are for the so called higher ups in your company. You want donations for neighbor to neighbor, how about CEO etc to small time consumers struggling to survive!!!

  76. Nat gas prices have bottomed out due to the warm winter and excess supplies. It has dropped 70% in a year! Electric Rates should be getting better or at least stabilizing.
    Just not buying it.

  77. How much profit are you projecting for 2023 with the price increase? Since your profits were over $12 BILLION in 2022, it will be interesting to see how much they increase for 2023 with the price increase coming up. The way I see it you could easily take a small loss in profits instead of putting more financial burden on low and middle income families. AEP just like other big business are just plain greedy!! You all get rich and we get poorer

    1. Vickie, we understand your frustration. However, the price of electricity provided through the Standard Service Offer is determined annually through an auction process overseen by the PUCO. By law, AEP Ohio passes that cost on to customers with no markup and no profit on the electricity provided through the SSO.

  78. Cool all summer(below 70),warm all winter and rarely get a bill over $40. Use some common since and put down your sippy cup. Not on any program.Go BIDEN🥰. One even below $30.

    1. Hi Fred, AEP Ohio has not yet filed generation rates to be effective June 1, 2023. Once filed, the rates will become publicly available and effective upon PUCO Commission Order. The price to compare will be approximately: 0.1185 $/kWh.

  79. It’s too bad all the greenies that are crying now about how expensive energy costs are. They brought it on their selves protesting how bad natural gas, coal and nuclear generation is. They may have to learn how to live like the Amish people before long. Or possibly get several hamster wheels that could help with their generation needs.
    I don’t believe they fart as much as cows so they should feel good about that choice as well.

  80. This is nothing more than thumbscrew tightening on the middle class. All the more reason to get out and vote in every election to help root out and cast out people who want us all poor, uncomfortable and reliant on big electric.

    Ps I’ll never drive an EV.

  81. So sad and now just another thing to put old people in nursing homes and out of the homes they could afford for many years. All these price raises add up and retirement money don’t ,can’t. Medically we can live longer but who wants to just to worry about everything

  82. Hello. I have a question regarding the supplier rate I am paying now. On my bill, the rate of the supplier (Energy Harbor LLC) is $0.045. Yet, the “price to compare” is listed as $0.075. In my mind, the rate to compare is the $0.045, not the $0.075. Does this mean my rate is a great bargain, or is there something else to explain the difference? Also, once the June rate increase hits, the “price to compare” will jump to approx. $0.1184. Is there a way to know what my current supplier’s rate (from Energy Harbor) will be with the June increase?

    1. Hi there, Joe. AEP Ohio can’t speak to the rates of other suppliers. Perhaps the price to compare shown on your bill is referring to AEP’s residential “Price to Compare” for the generation supply portion of your bill for the period of April 1, 2023 to May 31, 2023, which is $0.0749/kWh. I’d suggest contacting your supplier directly to ask them whether their rate will be changing in June and what that new rate will be, or visiting the PUCO’s Apples to Apples comparison site.

  83. Yes, I’am so unhappy for the bill I got in June. It was $187.97 which was double from my May bill. I don’t know what people are going to do with everything else that is going up. Seems like we just can’t get a break. Is there something else we can do to lower are bill monthly?

    1. Good question, Chris. Initial switches are free and customers may switch providers no more than once in a billing month. We will charge a fee for subsequent switching. Read more here or contact our customer solutions team at 800-672-2231.

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