The holidays are a time for giving, but many criminals are lurking for the opportunity to steal instead. This is why it’s important that you stay alert and learn how to spot a scam, especially when it comes to your electricity service.
Grinchy scammers may try claiming to be an AEP Ohio representative and approach you via phone, email or even at your front door. Here are some key ways to protect yourself and loved ones from scams:
- If you’re told your account is past due, check your account status online.
- AEP Ohio employees are always willing to show their company IDs—just ask.
- If you’re ever unsure about someone’s identity, give us a call.
Holiday hackers often target those who are most vulnerable, including senior citizens, low-income residents and small business owners. Have a conversation with your older loved ones about the importance of recognizing scams and share these tips so that they don’t put their financial safety at risk.
If you think you are being targeted by a scammer this holiday season, end the conversation immediately and call AEP Ohio at (800) 672-2231. For more information on recognizing and reporting scams, visit AEPOhio.com/StopScams.