This holiday season, you can take control of your energy usage with one simple tool.
Our project manager and energy expert, Brittany, is here to answer your questions about the Energy Dashboard. Below are commonly asked questions from AEP Ohio customers like you.
Q: What is the Energy Dashboard?
Brittany: The Energy Dashboard — which works with your electric meter — is an online tool that allows customers to learn more about their energy usage. With usage data displayed as helpful charts and graphs, customers can identify what actions use the most energy throughout their home and make timely changes to save on their monthly bill.
Q: Does every customer have access to the Energy Dashboard?
Brittany: Yes, all active AEP Ohio customers have access to the Energy Dashboard, but select features may differ for each customer.
Q: How can I access the Energy Dashboard?
Brittany: Active AEP Ohio customers can access the Energy Dashboard through their online account at AEPOhio.com/Account. Once logged in, click the tab labeled “Energy Dashboard and Usage” to get started.
Q: What information is available through the Energy Dashboard?
Brittany: Customers can view their overall usage month by month, highest usage days, annual usage data and helpful tips to save on their next monthly bill. Customers can also receive high bill alerts, which notify them if their usage is higher than normal and what steps can be taken to save both money and energy.
Q: How can I take advantage of this smart technology?
Brittany: Understanding and reviewing usage data allows customers to apply our savings tips within their own homes. They’re able to understand the costs associated with energy usage and see where they can adapt their habits to save month by month.
Interested in learning more about your Energy Dashboard? Take control of your energy usage today by logging into your account at AEPOhio.com/Account.
Have additional questions? Check out our FAQs or let us know in the comments below.