Smart meters are electric meters equipped with two-way communication technology. They provide near real-time electric readings and securely send customers’ usage information to AEP Ohio for operational and billing purposes. Smart meters improve billing accuracy (you’ll no longer receive estimated bills) and eliminate the need for meter readers to enter onto customers’ property.

Smart meters provide information to our crews that speeds response times and outage repairs. This information also enables new features you can use to help manage your energy usage from a smart phone, tablet or laptop.

If you live in an area that’s set to receive smart meters, you’ll be notified via mail and phone within three weeks of the installation and a reminder call a few days in advance. There’s also an online interactive map where you can enter your address for an installation timeline.

More info: AEPOhio.com/SmartMeter

2 responses to “Smart Meters: Giving You the Power to Save

    1. Hi Teresa. Your smart meter will shuffle through three different screens. One is an indicator of whether the service is active or not. It will read either “closed” when the service is on or “open” when it’s inactive. The second provides the meter reading in kilowatt hours. The third will have a decimal point and shows the electricity demand in kilowatts. The third display showing the demand is not used for calculating bills for residential service.

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