Earlier this year, members of AEP Ohio’s customer service team helped Habitat for Humanity of Southeast Ohio build its 100th house in the community. Recently, they were back at it again, assisting the organization with its newest build in Lancaster. AEP Ohio customer service account representative Brandy Marshall is based in Lancaster and is in …
A few AEP Ohio employees from the Van Wert Service Center recently participated in “Let’s Get Down to Business,” an event organized by the Career Connections of Van Wert County. To learn more about finance and how to manage a budget, fifth graders began the day with an allotment of “money” that they spent at …
Most attics have long-forgotten items hidden away and AEP Ohio’s service center in Hillsboro is no different. On a rainy day earlier this year, some of the shop’s lineworkers were showing new employees around the 170-year-old building. When they made their way to the attic, they noticed a hole in the ceiling leading to a …
Tary Combes is a line servicer who has been with AEP Ohio for 17 years. He had the unique opportunity to work with Ryan Coon, a senior technician and licensed drone pilot, to provide initial damage assessment in some tough to reach rural areas that were hard hit by the wind storm in June. The …
With the summer heat in full swing, these simple steps can help you save energy and money while keeping your family cool: Set the Thermostat Turn your thermostat up a few degrees. Adjusting the temperature is one of the most effective ways to reduce cooling costs. Installing smart thermostats can help you monitor and adjust …
We hear you — and understand you’ve been frustrated by last week’s emergency forced power outages. We’d like to share more information about what happened and how our team responded when the power went out. What Happened: Behind-the-Scenes Severe storms early last week caused significant damage to high-voltage transmission lines that feed power to the …
