AEP Ohio has joined other businesses across the state to return to standard operations, with a careful, phased approach. We understand that a full economic recovery will take time and there are customers who are still experiencing financial uncertainty due to the impacts of COVID-19. If you’re struggling to pay your electric bill, it’s important to …
AEP Ohio has joined other businesses across the state to return to standard operations, with a careful, phased approach. We understand that a full economic recovery will take time and there are customers who are still experiencing financial uncertainty due to the impacts of COVID-19. If you’re struggling to pay your electric bill, it’s important to …
We recognize that recent times have not been business as usual. AEP Ohio is working closely with our business community as we navigate the challenges of the COVID-19 pandemic. \We understand the critical need to keep the power flowing so your business can continue to operate. We’re taking extra precautions to keep our crews safe and healthy …
Our top priority is the health and safety of our employees, their families and our communities. We have taken significant actions, as ordered by the Ohio Department of Health and recommended by the CDC, to help protect our employees and maintain reliable service for our customers. We’ll continue to adjust our response as this situation …
In the wake of COVID-19, customers need to be prepared for an uptick in phishing and scam attempts. This is a particularly vulnerable time for many people including senior citizens, low-income residents and understaffed small businesses. Here’s how you can keep your personal information safe during these uncertain times: Check your account status online or …
How long did the disconnection suspension last? The suspension on disconnections in March 2020 was a temporary measure to provide short-term relief for customers. As part of our return to standard business operations, service disconnections for past due customer accounts resumed in September. Customer bills include past due amounts, the payment amount needed to avoid …
