If you’re struggling to pay your electric bill, we have options available. Our Neighbor to Neighbor Program offers up to $350 in bill assistance and might be the option to get you and your family back on your feet. The process is simple to find out if you’re qualified.
Households may be eligible for grants if:
- They are behind on bill payment more than 30 days.
- Income is less than 300% of the federal poverty level guidelines due to job loss.
- They are a customer of AEP Ohio.
If you need assistance, applications are available online or in-person at your local community agency. You’ll need a photo ID, your most recent utility bill and proof of income or COVID-19 financial hardship, such as an unemployment filing notice or proof of unemployment benefits.
Applications are processed on a first-come, first-served basis until funding is depleted.
Other Payment Assistance Programs
If you anticipate problems paying your bill, it’s important to let us know. We can work together on a plan. Learn more:
Want to help a neighbor?
Our community helps fund the program. Contributions are matched dollar-for-dollar by AEP Ohio, and every donation supports families and individuals from all around the state.
Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their AEP Ohio bill. This grant helps limited-income customers maintain their basic electric service when behind more than 30 days on their electric bill. The Neighbor to Neighbor Program has distributed more than $14.6 million in grants to more than 61,000 customers since May 2009.