You depend on us to keep the lights on, and we take that responsibility seriously. Our crews are out in your community every day working to improve your electric service. We’ve made great progress, but we know we have more work to do. Here’s an overview of what our teams are doing this year in northwestern Ohio to keep your power flowing.

Overhead circuit and power line inspections






Our field personnel conduct a visual inspection of overhead equipment every five years. This program is designed to proactively spot and address issues before they create a safety issue or an outage.

This year in northwestern Ohio, our crews are well on their way to inspecting 58 circuits covering 1,275 miles of power lines.

Underground equipment inspections

Our underground power lines are attached to aboveground equipment. The aboveground portions are inspected on a five-year cycle. Like with the overhead equipment, our teams examine these devices to proactively identify and address issues that could create a safety concern or affect the reliability of your electric service.

We’re inspecting 5,455 pieces of equipment in northwestern Ohio this year.

Pole inspections and replacements






We inspect our wood poles every 10 years. The inspections may include performing maintenance treatment to extend each pole’s service life and reinforcing them if needed. Our crews also identify and replace poles that are damaged due to age, weather or insects.

For 2024 in northwestern Ohio, we’re inspecting 13,814 poles and anticipate replacing 385.

Tree trimming

With trees a top cause of power outages, our crews follow a four-year cycle to trim trees and cut brush away from our power lines and equipment. Since we began this program, tree-related outages have decreased by more than 90%.

In 2024, we’ll trim and clear along 1,419 miles of northwestern Ohio power lines.



4 responses to “Powering On: Improving Your Service in Northwestern Ohio

    1. Thank you for always being here for us! You work under many difficult and dangerous situations every day to keep our electric on. Your hard work is noticed and appreciated. God bless you all!

  1. I am a customer with great concerns and a complaint about the over grown weeds directly behind my property at 1620 North Central ave45801.still waiting for the return call from supervisor I called the agricultural company and they said the 6 ft weeds Thisle are considered obnoxious and property owners should cut down

    1. Hi Karen. Our team would get involved only if the brush interfered with our ability to provide reliable electric service. I’m sorry — good luck!

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