We shared recently that customers who receive generation supply through AEP Ohio will see an increase in their electric bills beginning next month. Based on your account information,* you are enrolled in the Percentage of Income Payment Plan (PIPP) and your electric bill will not be impacted by this same increase. Please continue to make your PIPP payments in full and on-time in order to have your outstanding balance eliminated. We also recommend that you explore other programs, like the Electric Partnership Plan (EPP) and Home Energy Assistance Summer Crisis Program (HEAP).
- EPP: As a PIPP participant, you are eligible to receive an in-home audit and installation of appropriate energy-efficient measures such as appliances and weatherization to reduce electric usage and improve the comfort in your home.
- HEAP: You may also be eligible for a one-time benefit that can help pay down a past-due balance, avoid disconnect and/or help establish new electric service.
Important PIPP Reminder: Be sure to re-verify your income every year so your plan doesn’t expire. Your anniversary month can be found on your electric bill. Also, when you make 24 months of in-full, on-time PIPP payments, your outstanding balance due will be eliminated.
As the weather continues to warm up, we’ve outlined a few added ways you can stay ahead of the heat and help minimize the impact on your electric bill. Hit play below:
Learn more at AEPOhio.com/Save.
*Disclaimer: You are receiving this email based on account information provided on May 20, 2023. If you have questions, please contact our Customer Solutions team at 800-672-2231. If you are part of a municipal aggregation, participate in the Percentage of Income Payment Plan or shop in your individual capacity, you will not be impacted by this same generation supply bill increase.