While drones are often associated with concerts, entertainment or sporting events, AEP Ohio has been harnessing their potential since 2021 to improve electric service reliability for our customers. The integration of drone technology has transformed our operations and increased efficiency and safety while providing high-quality data that guides maintenance and repair decisions. Addressing safety and …
Did you know that our top causes of outages include vehicle accidents hitting our equipment or trees outside of our right of way falling on our equipment? Many customers ask us, “Why can’t you just bury your lines to avoid those outages?” It’s an important question, and there are pros and cons when it comes …
Emergencies often strike without warning. Whether it’s a storm, a power outage or another unexpected event, being prepared can make all the difference. Dave Gray, AEP Ohio’s emergency preparedness manager, recently shared a few simple steps you can take to protect yourself and your loved ones. Things to keep in mind Make a plan: Know …
At AEP Ohio, our dedication to safety and exceptional customer service is at the core of everything we do. Recently, a family in Findlay faced a challenge that highlighted these principles when they planned to extend the second story of their home. Unfortunately, the previous homeowner had planted a tree directly beneath their power lines, …
We know that rising energy bills are a concern for many of our customers, and we’re committed to helping them manage their energy use and costs. You may have seen recent news stories about AEP’s earnings, and we have heard your questions about how those earnings affect you as an AEP Ohio customer. You should …
We’re committed to keeping our customers informed about what matters most to them. Over the past month, customers like you have had questions about power outages, electric infrastructure and usage and forestry maintenance. If you’re also wondering about these topics, you’re in the right place. Below are answers to your most frequently asked questions. Outages: …
