We’re committed to keeping our customers informed about what matters most to them. Over the past month, customers like you have had questions about power outages, electric infrastructure and usage and forestry maintenance. If you’re also wondering about these topics, you’re in the right place. Below are answers to your most frequently asked questions. Outages: …
Ever feel like “energy efficiency” and “energy conservation” are just buzzwords? They’re often used when talking about sustainability and the environment, but what do they really mean for you and your home? While both help reduce energy use, they’re actually different paths to the same goal. Let’s break it down so you can be empowered …
We’ve already seen it this summer — extreme heat placing a significant burden on the electric grid. So much so that electric companies, like AEP Ohio, are asking customers to reduce energy use during periods of peak demand to help lessen strain on the grid and prevent power outages. Adjusting your routine can feel inconvenient, …
AEP Ohio is proud to announce the launch of its Spanish-language website, Espanol.AEPOhio.com. This new resource allows customers to easily access essential services in Spanish, including bill payment, outage reporting, payment assistance information and more. According to the Ohio Commission on Hispanic/Latino Affairs (OCHLA), the number of Latinos in Ohio has grown by 140% since …
It’s called Safety Town — a 3D interactive presentation that incorporates real electricity. It features a variety of scenarios to teach children (and adults) how to stay safe around electricity. One of the kids’ favorites involves a scenario where a bagel gets stuck in the toaster, and mom tries to get it out with a …
Electrical distribution equipment is built to endure the kinds of extreme conditions that come with life outdoors. But various factors still cause power outages — severe weather, trees outside the right of way falling on our powerlines and animals making contact with our equipment. At AEP Ohio, we’re working to make outages shorter and less …
