We’ve heard your questions about animals on electrical equipment, if bills increase after smart meters are installed and why lights flicker even though the power doesn’t fully go out. We are committed to keeping you informed about your electric service and the grid that brings you power. We’re answering our customers’ most asked questions below. …
No one ever wants to be without power, especially in extreme temperatures. AEP Ohio employees take pride in providing safe and reliable power, and the Canton Equipment Repair Shop plays a critical role in making that happen. The crews at this facility do more than refurbish vital electrical equipment; their innovative and resilient work ensures …
Every day, AEP Ohio’s drone teams are out in the field inspecting poles, wires and other critical equipment across our service territory. So far this year, they have flown more than 5,000 miles of the distribution system looking for damage and issues that could signal problems, like shifting poles and changes in equipment temperature. These …
Days are turning cooler, which means your furnace soon will be kicking back in for the season. We’re sharing tips to keep your home comfortable without overheating your budget. Circulate for Comfort Make sure you’re getting the most from the warm air your furnace is pumping out. Be sure vents aren’t blocked by furniture, rugs …
Why Clear Access to Pad-Mount Transformers Matters You’ve probably seen those green metal boxes sitting quietly in yards or near sidewalks. They’re called pad-mount transformers, and they play a big role in keeping your lights on. Inside each one is equipment that reduces high-voltage electricity from our power lines to the safe level used in …
Halloween may be the spookiest time of year, but some ghosts are hiding in your home all year long. These aren’t your typical ghouls… they’re energy phantoms: appliances and electronics that continue to draw power when they’re plugged in but not actively being used. Common culprits include: Phone, tablet and laptop chargers. Coffee makers with …
