At AEP Ohio, our dedication to safety and exceptional customer service is at the core of everything we do. Recently, a family in Findlay faced a challenge that highlighted these principles when they planned to extend the second story of their home. Unfortunately, the previous homeowner had planted a tree directly beneath their power lines, …

We know that rising energy bills are a concern for many of our customers, and we’re committed to helping them manage their energy use and costs. You may have seen recent news stories about AEP’s earnings, and we have heard your questions about how those earnings affect you as an AEP Ohio customer. ‌You should …

We’re committed to keeping our customers informed about what matters most to them. Over the past month, customers like you have had questions about power outages, electric infrastructure and usage and forestry maintenance. If you’re also wondering about these topics, you’re in the right place. Below are answers to your most frequently asked questions. Outages: …

We’ve already seen it this summer — extreme heat placing a significant burden on the electric grid. So much so that electric companies, like AEP Ohio, are asking customers to reduce energy use during periods of peak demand to help lessen strain on the grid and prevent power outages. Adjusting your routine can feel inconvenient, …

AEP Ohio is proud to announce the launch of its Spanish-language website, Espanol.AEPOhio.com. This new resource allows customers to easily access essential services in Spanish, including bill payment, outage reporting, payment assistance information and more. According to the Ohio Commission on Hispanic/Latino Affairs (OCHLA), the number of Latinos in Ohio has grown by 140% since …