Our crews work hard every day to keep the power on. We know you depend on us for power and we take that responsibility very seriously. As we continue into 2022, we reflect on the accomplishments of last year and our commitment to what matters most – our customers.

Here are a few highlights of the work we did around Southeast Ohio to improve your electric service and keep the power flowing last year:

2021 Improvements by the Numbers

  • Inspected 43 circuits and 1,220 miles of power lines to find and fix issues proactively
  • Completed 5,720 pole inspections
  • Replaced 803 electric poles that were damaged due to age, weather or insects
  • Added new smart technology to 28 circuits that automatically reroutes your power away from problems, like downed power lines
  • Installed 86 sensors to help us to better pinpoint issues
  • Trimmed and cleared more than 130,000 trees around power lines and equipment to help prevent power outages

Despite the ongoing challenges posed by COVID-19, our teams made significant progress toward our goal of better serving you by reducing outages across the region and increasing the resiliency of our systems.

This year, we continue our commitment to improving the reliability of your electric service. You’ll see our crews upgrading poles, lines and equipment to keep the power flowing to the millions of customers we serve. Watch for our April newsletter to learn more about the work happening around your area this year.

Watch this video to learn more about the work we do and see our crews in action.

5 responses to “Keeping the Power On – Our Continued Commitment to You

  1. I observed the extensive, active tree trimming in our region. Late 2021 and early 2022 had numerous high wind events and freezing rain with icing.

    We had only lost power for a few hours. I certainly know the maintenance actions taken aided to keeping the lights on in our part of SE OH. Thank You!

  2. I have several pine trees in my back yard and the power lines are within some of them. I am concerned that a strong windstorm might cause issues with outages. Is there some way these trees could be checked for the possibility of future outage problems?
    I have often thought that those trees, being very straight and tall, would make many utility poles.

    1. Hi Gail! I passed your inquiry along to our forestry group and you should hear from someone soon. Thanks for writing!

  3. This is our power lines. On Nickle Plate there is 2 poles that are leaning half way over. If those got fixed I’m sure would help us a lot. The last power outage we had for 5 days. I know they had to see these poles. But they remain this way. Would be great if they get fixed. Worried with wind and rain they will go. In Hocking County

    1. Hi Tami. We’d like to look into this as soon as possible. The quickest way to get this addressed is to please call us at (800) 672-2231 or send us a note on Facebook or Twitter with your account information. Thanks for checking in.

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