Hot summer days are almost here. That can mean higher electric bills as your air conditioner and fans work hard to cool your home. Seasonal bill spikes can be frustrating, especially when paired with the impact of inflation and rising fuel costs—keep your bill manageable with these simple steps:
- Sign up for our Average Monthly Payment Plan. Spread the cost of cooling (and heating) your home over the whole year. Enroll now before your next bill.
- Manage your energy usage with the AEP Ohio Energy Dashboard. View your daily usage and your highest day of use, compare energy costs month-to-month, and find helpful savings tips. To see your personalized report, log into your account at AEPOhio.com/Account.
- Stay connected with us to learn about other simple for energy-savings tips. Check out AEPOhio.com/EnergySavings and use these helpful resources:
Follow us on Twitter, Facebook and Instagram and download our Mobile App to stay in the know.
We’re Here To Help
If you’re experiencing financial hardship, reach out to us. We offer a variety of flexible payment options to assist you, including:
- Payment Extensions when you need a little extra time to pay your bill.
- Monthly Payment Plans if you need to spread payment out over a few months.
Explore your options at AEPOhio.com/Assistance.
Community payment assistance is also available. There are a variety of payment programs available including:
- Neighbor to Neighbor Bill Assistance: AEP Ohio partners with Dollar Energy Fund to help families pay electric bills. Find out if you’re eligible and submit an application through a partnership agency.
- Low-Income Home Energy Assistance Program provides federally-funded assistance to help families manage energy costs. Check your eligibility.
- Ohio’s Percentage of Income Payment Plan, or PIPP, makes monthly payments more affordable and sets up an on-time and in-full payment plan that reduces your outstanding balance. Learn more and apply.
- Emergency Rental Assistance Program helps families pay necessary costs such as rent and utilities as a result of COVID-19-related hardships. Learn more.
If you have questions about your bill or one of our payment assistance options, please call us at 800-672-2231 or reach out to us via direct message on Facebook or Twitter.
Our power goes out every day! It kicks back on but we have to reset everything. Why does this happen?
Hi Cindy. Thanks for reaching out. This sounds like something I feel our team will need to look into further. I was able to locate your account with the information provided and have passed your concerns to the customer account representative for your area. Someone will be in contact with you soon.
Thank you AEP for a very informative tips on how to keep the house cool during what what I would call sultry, devastating summer heat!
You can keep your home cooler by keeping your blinds closed. Doing the time of day the sun shining into that area. Really insulated curtains works the best. Rooms you really don’t use that often. Close the heat/cool air vents and the blind or blinds then keep the door closed. These just a few things one can do to keep your home cooler and help lower your electric bill.