If you need extra support with your electric bill, AEP Ohio wants to help. We offer payment assistance programs available for everyone.

Our bill assistance tool helps determine which programs may be right for you.

Get started by logging in to your account at AEPOhio.com/BillHelp. Watch the video below for a step-by-step guide through the tool.

With just a few easy steps, learn about programs that can help you manage your electric bill:

  1. Log in to your account at AEPOhio.com/BillHelp.
  2. Take a brief survey about your household. You’ll answer questions about subjects like how many people live in your home and any assistance programs you’ve received in the past.
  3. The tool will display programs you may qualify for. From there, choose the programs you want to learn more about and how to apply.
  4. If you encounter any issues or have questions, call us at 800-672-2231.

Learn more about programs to help manage your electric bill at AEPOhio.com/Assistance.

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