Keeping your lights on is our top priority. Our crews are out working each and every day, making repairs and updates to our equipment to provide you with more reliable power. In our last newsletter, we shared all of the work we accomplished last year. We’re not done — we have more work to do. As part of our continued effort to improve the reliability of your service, we’ve laid out our planned upgrades for 2023 and are already off to a great start. Learn more below about what we’ll be working on in northeast Ohio.
For more information and to see our crews in action, check out this video.
Good to hear, keep up the great service to your customers.
I am so impressed with how you people are handling things. Even with Christmas being so nasty, the power in New Athens didn’t go out.
YOU ARE GREAT!! Thank you for upgrading everything. I really appreciate it, I had no electricity 3 times this winter. This will help me and many other people. What a wonderful company!!!!
Good work AEP employees! Be safe out there! We appreciate you!
Find a way to bring the bills down too. It is beyond ridiculous and a hardship with these prices on everything. Help us with that too.
Hi Sherry, we understand that financial hardships happen, and sometimes you need a little extra support paying your bill. Please give us a call at 800-672-2231 or visit AEPOhio.com/Assistance to review your bill and discuss your options.
You Men do an excellent job keeping our Electricity on. Thank you
Stay safe out there
Thank you so much. We appreciate what you do.
Thank you for doing a wonderful job. You are appreciated!
You all are appreciated so much ! Thanks for your hard work keeping our electric on ! God Bless
Of course, this is not free. We will pay for this work…
Single retired , one income. 72 and cost for winter and summer are so expensive. Can’t you give some kind of lower programs. You are making sooo much money
Hello, Phyllis. We provide arrangements and other assistance options for eligible accounts. There are also many agencies and programs that issue grants to assist with payment of the balance. For additional information, please call us at 800-672-2231 or visit AEPOhio.com/assistance.
Keep up the good work!