Keeping your lights on is our top priority. Our crews are out working each and every day, making repairs and updates to our equipment to provide you with more reliable power. In our last newsletter, we shared all of the work we accomplished last year. We’re not done — we have more work to do. As part of our continued effort to improve the reliability of your service, we’ve laid out our planned upgrades for 2023 and are already off to a great start. Learn more below about what we’ll be working on in northeast Ohio.

For more information and to see our crews in action, check out this video.

14 responses to “Keeping Your Power On: Our Plans for 2023

  1. I am so impressed with how you people are handling things. Even with Christmas being so nasty, the power in New Athens didn’t go out.

  2. YOU ARE GREAT!! Thank you for upgrading everything. I really appreciate it, I had no electricity 3 times this winter. This will help me and many other people. What a wonderful company!!!!

  3. Find a way to bring the bills down too. It is beyond ridiculous and a hardship with these prices on everything. Help us with that too.

    1. Hi Sherry, we understand that financial hardships happen, and sometimes you need a little extra support paying your bill. Please give us a call at 800-672-2231 or visit to review your bill and discuss your options.

    1. Hello, Phyllis. We provide arrangements and other assistance options for eligible accounts. There are also many agencies and programs that issue grants to assist with payment of the balance. For additional information, please call us at 800-672-2231 or visit

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