Hot summer temperatures can mean increased energy usage as you try to keep your home comfortable. Even if you don’t adjust your thermostat, your air conditioner works harder to maintain the temperature than it does in cooler weather, often leading to higher bills.
If you’re looking for ways to manage your electric bill or if you’re experiencing financial hardship, we’re here to help. Check out the following tips and resources to find what best fits your needs.
Bill Assistance Tool
Make our bill assistance tool your first stop to discover information about what programs may be right for you. Just sign in to your account at AEPOhio.com/BillHelp and take a simple, two-minute survey about your household.
Average Monthly Payments
Our Average Monthly Payment* (AMP) plan spreads the cost of cooling and heating over the whole year by leveling out payments to account for seasonal spikes in usage. That means you pay roughly the same during the higher-usage summer and winter months as you pay during milder seasons. Your bill adjusts on a 12-month rolling average and changes only slightly each month, making payments more predictable.
- To sign up, visit AEPOhio.com/AMP and log into your account.
- Once logged in, you’ll see a detailed explanation of how AMP works and your personalized AMP amount (example below).
- Check the box to accept the terms and click the Enroll now button.
*AMP is only applicable to AEP Ohio charges. If you participate in Ohio Choice and want to enroll in a budget plan for generation supply charges, please contact your generation provider.
Payment Extensions & Arrangements
Just need a few extra days and can pay your balance in full? A payment extension may be the right choice. Need to spread out payments over a few months? An extended payment arrangement helps you do just that.
Ohio’s Percentage of Income Payment Plan
The Percentage of Income Payment Plan (PIPP) helps eligible Ohioans manage their energy bills year-round. This state program helps make monthly payments more affordable and sets up an on-time and in-full payment plan that reduces your outstanding balance. Payments are based on a percentage of household income and are consistent throughout the year.
Ohioans with a gross annual income at or below 175 percent of the federal poverty guidelines who get their power from companies regulated by the Public Utilities Commission of Ohio — like AEP Ohio — are eligible for Ohio’s PIPP program.
More information on PIPP is available by:
- Visiting the Ohio Department of Development or calling 800-282-0880.
- Visiting the PUCO or calling 800-686-7826.
High Efficiency for Low-income Program
With AEP Ohio’s High Efficiency for Low-income Program (HELP), eligible income-qualified residential customers can receive low- or no-cost energy-efficient products and services with personalized support from an authorized efficiency expert. These upgrades help reduce energy use, save money and improve home comfort. HELP benefits may include upgrades to:
- Heating, ventilation and cooling equipment
- Water heaters
- Refrigerators and freezers
- Lighting
- Showerheads and faucets
- Air sealing and weatherization
Visit AEPOhio.com/HomeUpgrades to find out if you qualify and apply today.
