We’re committed to keeping our customers informed about what matters most to them. Over the past month, customers like you have had questions about power outages, electric infrastructure and usage and forestry maintenance. If you’re also wondering about these topics, you’re in the right place. Below are answers to your most frequently asked questions. Outages: …
Ever feel like “energy efficiency” and “energy conservation” are just buzzwords? They’re often used when talking about sustainability and the environment, but what do they really mean for you and your home? While both help reduce energy use, they’re actually different paths to the same goal. Let’s break it down so you can be empowered …
Summer is in full swing and it’s a great time to enjoy your living space and tackle home improvement projects. Whether you want to spruce up your outdoor area or handle ongoing maintenance, now is the perfect time to roll up your sleeves and get busy. As you jump into these tasks, it’s important to …
In the wake of the storms that swept through Ohio in the overnight hours of April 2, Chillicothe lineworkers faced a challenging restoration effort that showcased their problem-solving skills, teamwork and commitment to restoring power to customers safely and as quickly as possible. The high winds from the storm caused tree limbs and branches to …
As we enter the spring season, many are outside, kickstarting landscaping projects for the year. AEP Ohio recommends that customers carefully plan before planting around power lines. One tree branch making contact with a power line can knock out electricity to hundreds or even thousands of customers — so it’s important to plan before you …
Natural disasters. Vehicle accidents. Extreme hot and cold weather. There are a number of causes outside our control that can impact the flow of power. That’s why we focus on what we can control — proactively improving our equipment, monitoring potential threats and preparing our team to respond around the clock to protect the electric …
